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Crown Mercedes-Benz Dublin
Dublin, OH
2,258 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,258 Reviews of Crown Mercedes-Benz Dublin
July 09, 2015
Always a Good Service Experience I have worked with Todd Johnson as my service representative at Crown Mercedes-Benz of Dublin for well over ten years, maybe fifteen, and he is a joy I have worked with Todd Johnson as my service representative at Crown Mercedes-Benz of Dublin for well over ten years, maybe fifteen, and he is a joy to work with - always considerate, knowledgable and understanding. I value his suggestions and recommendations, and have always been pleased with my experience with Todd and with service at Crown Mercedes-Benz. More
by cheryl127
Employees Worked With
Todd Johnson
July 08, 2015
Helped to Fulfill Our Need Our sales representative Ken Stuart at Crown Mercedes - Benz, Dublin Ohio did an outstanding job in locating a car that would fit our needs. He also t Our sales representative Ken Stuart at Crown Mercedes - Benz, Dublin Ohio did an outstanding job in locating a car that would fit our needs. He also took the time to go over every operational function. Ken made the sales portion a very positive experience. More
by customer
Employees Worked With
Kenneth Stuart
July 06, 2015
No Surprise Sales Process Bought a Mercedes from Doug Horner at Crown Mercedes-Benz and had a great experience. Doug was very clear about what to expect and brought us no surpr Bought a Mercedes from Doug Horner at Crown Mercedes-Benz and had a great experience. Doug was very clear about what to expect and brought us no surprises during the sales process. Unlike other dealerships and sales people, Doug listened to what we wanted and told us exactly what he/they could do - and they delivered. More
by KH
Employees Worked With
Doug Horner
July 05, 2015
Flat tire My first experience at Crown Eurocars service department was very pleasant. Michael Lyons was very knowledgeable and kind and went the extra mile to h My first experience at Crown Eurocars service department was very pleasant. Michael Lyons was very knowledgeable and kind and went the extra mile to help me. Great first experience. Thank you More
by Saskar
Employees Worked With
Michael Lyons
July 01, 2015
Best car-buying experience I have had! My wife and I had a great experience working with Dustin Holland at Crown Eurocars. I was a little nervous going into the process since this is the f My wife and I had a great experience working with Dustin Holland at Crown Eurocars. I was a little nervous going into the process since this is the first "luxury" car I have purchased, but Dustin made the process very enjoyable. My wife and I did a test drive a few weeks prior to actually purchasing and Dustin spent t least 1.5 hours with us answering questions about the different models and trim packages, explaining all of the features of the C300 and then on the test drive itself. He followed up with an email the next day with a car that met our criteria, but never called or pressured us in any way. It was great, as I don't like to feel like I am being given the "hard sell". After test driving a couple of other brands, we cam back to Crown a few weeks after the test drive and Dustin helped us find the perfect car in inventory for us. The negotiation, financing, trade-in of my old car and delivery was all easy and efficient. When I picked up my car the next day, it was beautifully detailed and waiting for me on the showroom floor. Dating spent about an hour (that's all the time I had or he would have spent more) helping me link my iPhone, set up radio presets, etc. He even emailed me a little later in the evening letting me know I had left our garage door opener in my old car and that he had it in his office for me. All in all, it was a great experience and I would recommend Dustin and Crown to anyone looking for a Mercedes. My wife is already asking when she can get an SUV from Crown! More
by mtgannon
Employees Worked With
Wayne Michalak, Dustin Holland
June 30, 2015
Fantastic Sales and Service Experience I have had a wonderful experience at Crown Eurocars from buying my car to the service experience. My salesperson, Maurice Aouad, was fantastic -- he I have had a wonderful experience at Crown Eurocars from buying my car to the service experience. My salesperson, Maurice Aouad, was fantastic -- he had deep knowledge about the product, took his time with me, walked me through everything in great detail and is completely customer-focused. My experience in purchasing my car was like no other. I have had similar experience with the service department with Michael Lyons and others who have always made sure to take good care of my needs. They are responsive and helpful every time I have been in for any reason. I would recommend this dealership to my family and friends. More
by Anna F.
Employees Worked With
Michael Lyons, Maurice Aouad
June 30, 2015
Priceless Team It is without a doubt that Crown Mercedes-Benz has the BEST in Sales and Execution when purchasing a new vehicle. Mike Gale is thorough, genuine and r It is without a doubt that Crown Mercedes-Benz has the BEST in Sales and Execution when purchasing a new vehicle. Mike Gale is thorough, genuine and respectful of your time. He is the only person to purchase a car from in Ohio! In addition, I had a great experience working with Matt Frazier when completing the paperwork. He was prepared and detailed. More
by kstephens75
Employees Worked With
Michael Gale, Matt Frazier
June 29, 2015
Excellence in Service Todd Johnson at Crown Mercedes Benz is just the best in the business--period. I have owned various Mercedes models for almost 15 years--one of the ma Todd Johnson at Crown Mercedes Benz is just the best in the business--period. I have owned various Mercedes models for almost 15 years--one of the main reason I continue with this brand is because of the amazing service--Todd could be called "The Fixer." No matter what problem I have--Todd offers a solution--from flat tires to general questions. Todd completely understands whatever the problem is and has a plan is place in a matter of minutes! More
by henry1
Employees Worked With
Todd Johnson
June 28, 2015
Gracie is great I had to arrange a very difficult international acquisition and Gracie helped me through the whole process. She was always available and even sent me I had to arrange a very difficult international acquisition and Gracie helped me through the whole process. She was always available and even sent me personalized videos of my car. All paperwork was completed without issue prior to me entering the country, A truly seamless experience. More
by Josh
Employees Worked With
Gracie Hendrickson
June 28, 2015
Excellent car buying experience I am a returning costumer to crown Mercedes in Dublin for several reasons. One, because of the salesman Mike Gale and his remarkable knowledge on the I am a returning costumer to crown Mercedes in Dublin for several reasons. One, because of the salesman Mike Gale and his remarkable knowledge on the cars and his honesty and help. He never fails to let me down with information on my purchases and answers all my questions. This dealership is by far the best of all I've visited and purchased a car from yet. I recommend them as well as Mike Gale to anyone looking to buy a car! More
by Whit
Employees Worked With
Michael Gale
