Crown Mercedes-Benz Dublin

We had the pleasure of working with Mike Gale at Crown Mercedes to purchase our SUV. It is without a doubt, that this experience was, by far, the best auto purchasing experience we have ever had! Mike was Mercedes to purchase our SUV. It is without a doubt, that this experience was, by far, the best auto purchasing experience we have ever had! Mike was patient, honest, thorough and completely went out of his way to make sure we were getting the best car for our needs and at the right price. Another attribute was his respect for our time. We appreciated how prepared he was when we were meeting with him and our visits were quick and to the point. Mercedes has set an exceptional standard with Mike! He exceeds great! More

CJ is undoubtedly one of the best representatives of any business organization I have ever encountered. His friendliness, humor, patience, and product knowledge turned one of my least enjoyable tasks (pu business organization I have ever encountered. His friendliness, humor, patience, and product knowledge turned one of my least enjoyable tasks (purchasing a car) into something I will look forward to when the time comes to replace my new beautiful E350. After arranging a late Friday afternoon appointment (designed to provide a fast getaway if needed), my husband and I met CJ and laid out our interests and concerns. He listened carefully and presented several alternatives. With the help of Crown's financing wizard, Dustin Holland, CJ was able to turn a slightly cynical, potential customer into a new Mercedes Benz owner. That evening, I drove away from the dealership with my first (of many to come) Mercedes Benz. I can truthfully say that if it had not been for CJ's (and Dustin's) efforts, personality, and stellar customer service, I would not have purchased my spiffy new car. CJ has been equally kind and patient after the purchase while teaching me the intricacies of the vehicle. CJ, I am convinced that if Crown Eurocars had three more employees like you and Dustin, they could take over the world--or at least the title of U.S. Dealer of the Century. Thank you again for the best car-purchase experience that I've ever had. More

Have worked with Justin on several occasions. He is thorough and attentive. He worked with the service specialists to identify and correct a most difficult intermittent problem I was having with my 20 thorough and attentive. He worked with the service specialists to identify and correct a most difficult intermittent problem I was having with my 2008 GL320. With his help, my car is running like new. Thanks. More

This was the best car buying experience we have ever had! Crown Dublin is a very professional and well run organization. Doug Horner was fun to deal with and gave us straight answers start to finish. He m Crown Dublin is a very professional and well run organization. Doug Horner was fun to deal with and gave us straight answers start to finish. He made it easy. We will be back!! Thank you. More

I was a 'woman on a mission' to get the right car, right price, and close deal quick. I did not have a lot of time. I had done my research online and called the dealership. The person who fiel car, right price, and close deal quick. I did not have a lot of time. I had done my research online and called the dealership. The person who fielded the call was Grady Nance. He listened and promised to get answers about cars' availability. Car I wanted had a probable buyer, but the vehicle I was interested in does not stay on inventory long, and I was not surprised to find seriously interested buyer already there. Grady stayed on the case for my car...when the other interested buyer dropped out, Grady called and I ran over to see it. Grady had car waiting for me in front of dealership. I drove over 60 miles to see this car, and I was prepared with financing approval. Grady was very helpful, thorough, and his stewardship of my purchase was spot-on, time responsive, and he coordinated all the steps to get me out the door that same day. I highly recommend Mr. Grady Nance at Crown Mercedes. More

I have worked with Justin Dill, Service Advisor, on many occasions. On each occasion, Justin has been very thorough, detailed, and honest with the service of my car and the outcomes to expect. Putting aside occasions. On each occasion, Justin has been very thorough, detailed, and honest with the service of my car and the outcomes to expect. Putting aside all technical expectations one would assume, Justin takes time out of each encounter to talk with his client and to make them feel comfortable and enjoy their experience while at Crown Mercedes-Benz Dublin. I highly recommend working with Justin when scheduling for your car to be serviced. In the past, I have been pleased with the overall service at Crown Mercedes-Benz Dublin, but working with Justin has bumped the experience at Crown Mercedes-Benz Dublin to an all new, enjoyable level. More

I was looking for a used car and I asked mike gale to keep an eye out for one, and after several weeks mike called me and he said he had the perfect car for me. Thank you mike I look forward to buying my keep an eye out for one, and after several weeks mike called me and he said he had the perfect car for me. Thank you mike I look forward to buying my next ten cars from you! More

Normally I do not write reviews unless I have either had an amazing experience which is usually not the case. I started working with this dealership through a referral last fall. I purchased my first Merced an amazing experience which is usually not the case. I started working with this dealership through a referral last fall. I purchased my first Mercedes Benz GLK and we love it. Recently we decided a few months ago that we should add one additional car for our family since our children are beginning to drive. We called Cj and then stopped by after a few calls and texts back and forth because he had the perfect car for us in the price range we needed come in. I did not know it at first, but his manager Tom worked hard to find it for us. Needless to say we trusted Cj and Crown that we came in briefly looked at it and went on a short drive. The price had already been negotiated and we were running late to our daughters practice and still made it on time. My wife and I tell everyone about Crown and how you are treated like a friend or family member. While we were waiting we talked with Tom about our dogs and connected on areas that we had all lived at one point. Each of our visits whether it be in sales or service have been great. If you are looking for a great place to feel like more then an in and out "number" after you sign then you definitely have to visit this dealership. We are from out of town so I think it says a lot that we drive over two hours for each visit! Thank you Cj, Tom and your finance guy Dustin. You all have made life long clients from us and everyone we know. JMED - Charleston, WV More

My wife Rhonda and I had sincerely felt that we were treated with the utmost respect and kindness with Doug Horner, our sales associate. He had a very good knowledge of his products and was very respect treated with the utmost respect and kindness with Doug Horner, our sales associate. He had a very good knowledge of his products and was very respectful to us, and really listened for our feedback. As I had told him before, if he could get this deal done with the vehicle that my wife had really wanted, we would be customers for life, and that's exactly what he did for us! Great work Doug, I would highly recommend you to any of our friends and family! More

We normally do not write reviews but decided to write this one because of the awesome experience we had with the purchase of our new car. Mike was very knowledgeable and professional guiding us throu this one because of the awesome experience we had with the purchase of our new car. Mike was very knowledgeable and professional guiding us through the entire process. He made it very easy from the beginning – configuring and ordering our car, all the way to the end delivering the car to us. He always kept us appraised of the status of the car and communicated throughout the 60 or so days it took from the time we ordered the car and the time we received it. Even though we had a good financing option he took it upon himself to get us a better financing option at the dealership. When taking delivery we had some timing constraints and Mike offered to drive the car over to our house for delivery in the late evening if we could not pick it up (Thanks Mike!!) . When I am ready for my next car I will be going back to Mike. Atul and Vasudha More