
Crown Mercedes-Benz Dublin
Dublin, OH
Filter Reviews by Keyword
By Type
2,297 Reviews of Crown Mercedes-Benz Dublin
Working with Ken Stuart and the Crown team was a sincere pleasure. The process was quick and efficient, the team was incredibly helpful, and the vehicle was well taken care of. I would highly recommend wor pleasure. The process was quick and efficient, the team was incredibly helpful, and the vehicle was well taken care of. I would highly recommend working with Ken and the Crown team again. More
This was the 3rd time I have worked with Ken Stuart and Craig Brooks to purchase a new car. Ken is wonderful to work with, especially after the experience we previously had at an un-named Cadillac dealers Craig Brooks to purchase a new car. Ken is wonderful to work with, especially after the experience we previously had at an un-named Cadillac dealership. At Crown, there is no game playing; just an outstanding bunch of people who really take the time to know their customer and fulfill their needs. I knew exactly what was going on every step of the way; and never once did I feel like I was just another sale. Ken has earned our loyalty; as long as he's around, we will never buy from another! Craig Brooks is also perfect in his position! What a great personality combined with a Get It Done work ethic! How many places can you go purchase a new car on your lunch hour?! More
My experience with CJ was great. He answered all my questions, and wasn't afraid to tell me if he didn't have an answer off the top of his head. He allows the customer to control the conversation, whi questions, and wasn't afraid to tell me if he didn't have an answer off the top of his head. He allows the customer to control the conversation, while adding additional facts that you may not initially go over. He focuses on what is important to the customer and gives you the facts you need to make an informed decision. I highly recommend him! More
Great experience at Crown Mercedes. Matt worked hard to find us the right car at the right price. I'm very happy with the service that I received and would recommend Crown and Matt to friends. Thanks! find us the right car at the right price. I'm very happy with the service that I received and would recommend Crown and Matt to friends. Thanks! More
I had the opportunity to purchase a new GL from your dealership. I wanted to drop you a quick note to let you know the purchasing experience was outstanding. I am a caraholic...and buy cars more often dealership. I wanted to drop you a quick note to let you know the purchasing experience was outstanding. I am a caraholic...and buy cars more often than I should. Thus have a lot of experience with dealerships. The service offerded by Michael Antauer was outstanding. I am very pleased with my purchasing experience!!! Thanks for a great deal!!!! More
Excellent service. Good communication throughout repair process. Very accommodating: provided a loaner car even with last minute scheduling and stayed late to accommodate drop off. Even came in under budg process. Very accommodating: provided a loaner car even with last minute scheduling and stayed late to accommodate drop off. Even came in under budget on an expensive repair. More
I went into Crowne after visiting several area dealers and was promptly greated by CJ Sexton. CJ worked with me to find the perfect car for my needs. He was very thorough, professional, friendly and ens and was promptly greated by CJ Sexton. CJ worked with me to find the perfect car for my needs. He was very thorough, professional, friendly and ensured that I had the ultimate experience. CJ went above and beyond to make sure that I was satisfied and happy with the car. The other sales staff, financing and other departments were also very friendly and provided the best customer experience that I have had to date with a car dealer. They followed up with me diligently to make sure that I was still happy with the car. They have a new customer for life and I highly recommend them to anyone looking for a Mercedes. More
Mr Nance was a pleasure to work with. His knowledge and professionalism was more than you could ask for. He made me a believer in the product that he represents. He was also a great "babysitter" for our professionalism was more than you could ask for. He made me a believer in the product that he represents. He was also a great "babysitter" for our children throughout the process, they loved him! More
Last week we worked with CJ Sexton to buy a used car for our son to drive in college. I found the car using USAA's "car finder service". CJ was professional, knowledgeable and friendly. We felt so good abo our son to drive in college. I found the car using USAA's "car finder service". CJ was professional, knowledgeable and friendly. We felt so good about the purchase, we returned a couple days later and purchased another used car from CJ for my husband. CJ and Dustin were both a pleasure to work with and we would highly recommend them. More
The experience exceeded my expectations with regard to a new car purchase. Having a designated appointed also increased my experience by having someone waiting and dedicated to serve me when I arrived. Th new car purchase. Having a designated appointed also increased my experience by having someone waiting and dedicated to serve me when I arrived. The salesman was actually already in the parking lot waiting on me! The test drive was awesome and gave me a good feel for the investment I was about to make. The thorough explanation of the features of the car was very helpful since they can be quite complicated these days. The finance director was straight to the point and didn't pressure me on making any additional sales I didn't want and that pleased me more than anything. Most often I get to this point and I feel like I'm in a pressure cooker to keep adding on item after item and I hate it. That was not the case here and it pleased me. My overall ranking of my experience with all of the employees involved was exemplary and I would recommend this dealership to my friends and relatives. More