
Crown Mercedes-Benz Dublin
Dublin, OH
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2,281 Reviews of Crown Mercedes-Benz Dublin
richard our sales rep was great kind and courteous. He had great product knowledege and proably would not have bought thid beautigul car from tichard. he is the icing on the cake for us in buying from cr had great product knowledege and proably would not have bought thid beautigul car from tichard. he is the icing on the cake for us in buying from crown euro cars. he has a wonderful demeanor and made the sale very smooth. he described all the options to us and was simply wonderful. sincerely, nagi f. tanagho More
When I walked onto the premises, I was greeted (outside) by Richard Norman. He was extremely friendly, inviting, and personal. Richard helped me find the vehicle to meet my needs. He then very patiently wor by Richard Norman. He was extremely friendly, inviting, and personal. Richard helped me find the vehicle to meet my needs. He then very patiently worked with me (much of the afternoon) to come to an agreeable lease agreement. Throughout this experience, Richard made me feel comfortable and relaxed. I leased this vehicle 8 months ago. I was at the dealership yesterday, for service to maintenance my vehicle, and ran into Richard for the first time in 8 months. Richard called me by my first name, asked me how my professional career was going (he remembered what I do for a living), and asked about my family. I was very impressed that Richard had remembered everything about me with all of the customers that he comes into contact with on a daily basis. I would highly recommend Richard Norman to anyone who is interested in purchasing/leasing a Mercedes Benz. Karla More
Richard Norman was a delight to do business with. Because we were out of town we initially established contact via phone. He was very kind and helped us come to an agreement. His willingness to give us a gre we were out of town we initially established contact via phone. He was very kind and helped us come to an agreement. His willingness to give us a great deal in addition to his personality encouraged my wife and I to drive up to Dublin from Kentucky. When we arrived Richard was quick to greet us and did an excellent job informing us on our new purchase. (A used 2008 ML 350). When he did not know an answer, Richard did his best to find it! I would highly recommend this dealership and especially this dealer because of the reasons described above. We will be referring friends and family and would love to do business with Richard and Crown in the future! More
SALESMAN IS VERY FRIENDLY, THEY TRY TO HELP ME VERY EFFICIENTLY AND KINDLY. ESPECILLY SALESMAN, RICHARD NORMAN HELP US VERY GOOD.I RECOMMEND TO MY FRIEND . CAR DEALER LOCATED IN VERY CONVINENT PLACE EFFICIENTLY AND KINDLY. ESPECILLY SALESMAN, RICHARD NORMAN HELP US VERY GOOD.I RECOMMEND TO MY FRIEND . CAR DEALER LOCATED IN VERY CONVINENT PLACE FROM MY HOME.. VERY EASY TO GET THERE. I AM VERY SATISFIED ABOUT I PURCHASED A CAR. THANK YOU.. More
The sales consultant that I worked with made a genuine effort to understand why I was looking, what I wanted and what was most important to me. He was very responsive and i was never left waiting for a ca effort to understand why I was looking, what I wanted and what was most important to me. He was very responsive and i was never left waiting for a callback. His communication and patience were outstanding. I really enjoy working with the whole Crown team as a customer, It is a relationship I've had with them for nearly ten years! More
I was first contacted by Richard Norman as the lease of my current car was coming to an end. As I had low mileage on my current vehicle, they were interested in obtaining my car and wanting to make sure t my current car was coming to an end. As I had low mileage on my current vehicle, they were interested in obtaining my car and wanting to make sure that I received a new car of my liking. Richard took extensive time with me and my husband to determine what car would best fit my needs. He was always friendly and accommodating as was the finance manager. I would not hesitate to work with Richard and Crown Eurocars in the future. More
Through a fairly extensive search on the internet for a new car, I located the car I wanted at Crown Eurocars. I worked with Michael Gale and my entire experience was handled via telephone, (many calls wi new car, I located the car I wanted at Crown Eurocars. I worked with Michael Gale and my entire experience was handled via telephone, (many calls with Mike) email, (many emails) picture messages via cell phone, FedEx and even a delivery company! Mike made everything so easy and walked me through every step of the process. We spoke a number of times a day for almost a week. Mike knew and understood my hesitation in purchasing a car sight unseen (other than the web and cell phone pictures). Once the deal was done, Mike was even able to locate and negotiate a better shipping quote to transport my car to my home in Maryland. Mike sent me pictures as my car was being loaded and as it left the lot for Maryland. Once my car arrived, Mike again spent time on the phone and walked me through every detail of the car, explaining everything thoroughly. He was patient and professional while talking me through the location of various features. I have had my car for a week now and love it! The best car shopping, purchasing and sales experience ever! Thank you Mike and Crown Eurocars! Lisa More
When we decided to purchase a new car, Richard was extremely helpful. He is very outgoing and put us at ease immediately. Richard is customer oriented, extremely professional and put our needs first extremely helpful. He is very outgoing and put us at ease immediately. Richard is customer oriented, extremely professional and put our needs first and foremost. We were able to purchase our dream car that we never thought would be possible. Despite a few things with the automobile that needed attended to, Richard ensured that the work was thoroughly done and completed in a timely manner. He devoted additional time after purchase to answer any questions we posed in respect to learning about a luxury foreign car. Richard provided us with a very postive experience. We will certainly recommend him and Crown Eurocars again. More
When I arrived at the Crown Mercedes-Benz location, I was extremely pleased at how very welcoming and attentive my associate treated me from the beginning and even until the end of our encounter. I expresse extremely pleased at how very welcoming and attentive my associate treated me from the beginning and even until the end of our encounter. I expressed all of my interests, and expectations, and was treated with respect, honesty and great personalized service. My associate was very knowledgeable of the Mercedes-Benz line of vehicles, and his presentation of the vehicle that I purchased was elegant and most of all "Not Pushy." I would very much recommend this location to others looking to purchase a new vehicle. More
Richard made this deal happen even through we faced several challenges. His outgoing personality and positive attitude make him an outstanding salesperson. Crown Mercedes is fortunate to have such a pe several challenges. His outgoing personality and positive attitude make him an outstanding salesperson. Crown Mercedes is fortunate to have such a person on their staff. I will be a strong supported of this dealership. More