Crown Mercedes-Benz Dublin

It took a few weeks to get an appointment; but once I got in for service, Michael Lyons let me wait in the waiting room and kept me informed regarding how long the repair would take. Tim Tassell also call in for service, Michael Lyons let me wait in the waiting room and kept me informed regarding how long the repair would take. Tim Tassell also called in the windshield repairman and my cracked windshield was fixed at the same time. More

Shengqian Saguisi did an excellent job coordinating a routine service, providing a loaner and contacting a sales representative for a car purchase. This is not the first time that he was involved in our routine service, providing a loaner and contacting a sales representative for a car purchase. This is not the first time that he was involved in our cars services. I greatly appreciate his dedicated attention and professionalism. More

Above Excellent Ken Stuart is one of the Best In Sales and makes it enjoyable to buy a vehicle at Crown ! Bryan Moser and Todd who deal with everyone’s problems do it with the upmost of courtesy especiall and makes it enjoyable to buy a vehicle at Crown ! Bryan Moser and Todd who deal with everyone’s problems do it with the upmost of courtesy especially in these challenging times. CJ in finance truly enjoyed his personality and getting it done ! Sale complete ! I’ve bought many vehicles their and they are the reason ! Barb S More

Awesome, no pressure experience. Honest about current delivery times on vehicles. Melisa Greenburg was great to work with. delivery times on vehicles. Melisa Greenburg was great to work with. More

My whole family has bought cars from Crown and CJ over the years! We currently have 5 Mercedes SUV's in our family!!! I bought a new GLS450 back in 2019 from CJ and Melisa and absolutely loved it and the the years! We currently have 5 Mercedes SUV's in our family!!! I bought a new GLS450 back in 2019 from CJ and Melisa and absolutely loved it and the service I received during the entire process. I ordered a 2022 GLS450 in August and the process was beyond easy...the hardest part was waiting for it to arrive! I know I had to have driven them crazy throughout the process, but they were always there answering my questions and making sure that I had prompt updates when they became available! My car finally arrived and I received videos and pictures immediately. Once I arrived to the dealership, I was greeted and my GLS was immaculately detailed sitting in the showroom waiting on me! They had my paperwork ready for me and it was the smoothest transaction....I usually hate the car buying process, but CJ and Melisa made it fun and enjoyable. If you are in the market for a vehicle, I suggest you give them a call, you will not be disappointed. It was a pleasure working with CJ Sexton, Melisa Greenberg & Richard Renner! Would give more stars if that was an option! More

Bill is extremely professional and very helpful during the time we ordered the car until it came in the time we ordered the car until it came in More

The entire experience from start to finish was great. I drove a few hours to look at the car, and to test drive, and wanted to take a day or so to think about the purchase as I was looking at another brand drove a few hours to look at the car, and to test drive, and wanted to take a day or so to think about the purchase as I was looking at another brand of vehicle as well. Bill did a great job of providing all the necessary information, and was not pushy in any way for me to complete the purchase that day. After looking at the other vehicle, it was ultimately the service I received from Bill Stevenson and the Crown team from the initial interactions, and thereafter that helped make my decision. I completed the purchase remotely with ease, and Bill drove the car over 3 hours to me, and picked up my trade so that I didn’t have to drive back to Dublin to complete the purchase. I have never had a smoother transaction, nor more professional service than I did with Bill and the Crown team. I recommended Bill to several family members during Christmas dinner; he is that good. Thank you for everything! More

It’s not about the dealership as it is about the people. Ken Stuart helped us navigate the hold process and is so knowledgeable that he made this buying experience great. Ken Stuart helped us navigate the hold process and is so knowledgeable that he made this buying experience great. More

This is my third Mercedes from this dealership. Loved them all but my newest has the most electronic and most options. It has had some bugs and upgrades to help out and service has done its best. My sale them all but my newest has the most electronic and most options. It has had some bugs and upgrades to help out and service has done its best. My salesman Ken Stuart has gone beyond his duty to help me with questions and frustrations I’ve had. More

Mr lion’s is always professional and considerate and goes great lengths to take care of any issues that are brought to his attention.I’m sure he’s a great asset to the crown dealership.with that being said b great lengths to take care of any issues that are brought to his attention.I’m sure he’s a great asset to the crown dealership.with that being said because of his positive attitude is one of the reason i will continue to bring my car back for repairs More