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Crown Mercedes-Benz Dublin

Dublin, OH

4.7
2,258 Reviews
Call Dealership (888) 854-8278
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6500 Perimeter Loop

Dublin, OH

43017

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2,258 Reviews of Crown Mercedes-Benz Dublin

November 05, 2021

My Service advisor Shen Saguisi was fantastic and very prompt in letting me know the status of my warranty and service More

by Eaglegolfcars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
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Nov 05, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for leaving Shen this wonderful review! We are so glad that he took great care of you and your vehicle during your recent visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

November 03, 2021

Very efficient and professional with a personal flair. Individual attention and a true attentiveness throughout the purchasing process. More

by Diissues
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melisa Greenberg
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Nov 05, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave us this positive review! We are honored to have had the opportunity to work with you, and we are delighted that our team could provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

November 03, 2021

My service experiences have always been efficient and pleasant and so will return in the future. My service manager, Bryan Moser is always excellent. More

by Noreenmhawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
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Nov 03, 2021 -

Crown Mercedes-Benz Dublin responded

Noreen, Thank you so much for your 5-star review! Providing quality and efficient service is so important to us, and we are delighted that Bryan's and the team's efforts consistently meet your satisfaction. It is our pleasure to serve you, and we look forward to continue to provide you and your vehicle with our best care in your visits to come!

October 31, 2021

Shen has been a very helpful service advisor. My master tech Robbie I followed from another dealership. Thanks for making my experiences smooth. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisa Greenberg
Report | Print
October 31, 2021

Crown Eurocars of Dublin and Dave Kohler take excellent care of my car and me. More

by uk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kohler
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Nov 01, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave us this 5-star review! We are so glad that Dave and the team could consistently provide you with exceptional care throughout your visits! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again.

October 29, 2021

Collin Chakeres was very knowledgeable about all aspects of the vehicle we purchased. He made the transaction very smooth. More

by brentbair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tippie, Collin Chakeres
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October 29, 2021

Thank you Melisa Greenburg. I appreciate all you do for me. I look forward to getting my 9th Mercedes-Benz from you! More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisa Greenberg
Report | Print
Oct 29, 2021 -

Crown Mercedes-Benz Dublin responded

Kevin, Thank you for taking the time to leave Melisa this amazing review! She will be honored to know that you deeply value her service. We wish you safe travels, and we look forward to an opportunity to work with you again in the future!

October 28, 2021

Excellent service by a friendly, knowledgeable and professional sales staff. The sales professional even took the time to explain all the features of my vehicle purchase. I would definitely recommen More

by tnparker926
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stevenson, Bill Tippie
Report | Print
Oct 28, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review and recommendation! We are so glad that our team could provide you with the quality service that you deserve! We are honored to have had the opportunity to work with you. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future.

Dec 16, 2021 -

tnparker926 responded

This is an update to my previous review. I received a good experience when purchasing the vehicle. However, I was later disappointed when I was told the dealer would handle the transfer of my registration and after a month went by this did not occur. I checked with the BMV and was told "dealers will tell you anything to sell you a car". I then discovered that I was sold a vehicle that still had a lien on the title from the previous owner. I have been unable to register the vehicle after almost two months of purchasing it because I keep getting the run-around as to when this will be resolved. This dealership is great at selling vehicles but not very good at responding to issues. I even tried to speak with a manager after repeated attempts to get the correct information and got dumped off in a voice mailbox with no timely response. I would definitely NOT recommend this dealership after further interaction.....and still waiting for a resolution as of this date.

Dec 23, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for your review. I can assure you that your issue did not fall on deaf ears. Our accounting department has been working diligently to get this processed. Yes, the previous owner did give us the lending institution where they financed the vehicle and we paid that loan off. Unfortunately it turned out there was a second lien which certainly slowed the process but it has all been handled and both the title and registration are in a FedEx package on their way to you. Marc Wigler, President & GM

October 27, 2021

Kind professional staff that always made me feel welcome and your service department did what they promised More

by JBush23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Stuart
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October 26, 2021

Ken is an outstanding salesman I’ve worked with him over a number of years and I’ve enjoyed his experience and knowledge More

by steff-coop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Stuart
Report | Print
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