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Crown Mercedes-Benz Dublin
Dublin, OH
2,258 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,258 Reviews of Crown Mercedes-Benz Dublin
October 25, 2021
I was very apprehensive on buying a car I never test drove or sat in from online. I’m glad I pulled the trigger to do so, Youssoupha assistant me through uncertainty and a few months later I’m still ve drove or sat in from online. I’m glad I pulled the trigger to do so, Youssoupha assistant me through uncertainty and a few months later I’m still very pleased with my car and Youssoupha gracious hospitality. Thank you Sir. More
by Jawan
Employees Worked With
Youssoupha Mbao
October 24, 2021
Excellent services and exceeded my expectations. I take my car in for service every year and has always been pleased. Dave Kohler you are the best!!!Every interaction I have had with Dave either in person my car in for service every year and has always been pleased. Dave Kohler you are the best!!!Every interaction I have had with Dave either in person or via phone makes me assured that my car is in good hands. More
by MurielM
Employees Worked With
David Kohler
October 24, 2021
Absolutely a great dealership! Very professional, friendly, explained step by step what needed to be fixed on my vehicle, Todd Johnson Amazing! He took the time to even give me the amount that each s friendly, explained step by step what needed to be fixed on my vehicle, Todd Johnson Amazing! He took the time to even give me the amount that each service step would cost! I will not take my vehicle any where But here! Thank you More
by Reginarucker0817
Employees Worked With
Todd Johnson, Cory Gasparro
October 24, 2021
Buying a new car can be such an exciting yet unsettling time. It's no small purchase; and when the world of cars isn't your wheelhouse, sharing that it is intimidating and scary feels like an understatemen time. It's no small purchase; and when the world of cars isn't your wheelhouse, sharing that it is intimidating and scary feels like an understatement. That all being said, I could not have had a more Grade-A, Five-Star, Gold-Medal, 1st-Rate, Expectations-Exceeding experience with Melisa, C.J., and Rich at Crown Mercedes Dublin. I worked with Melisa (one S because she's extra special like that) Greenberg and any and all compliments I attempt to yield her way could just never do her justice. She is smart (both EQ and IQ!), helpful, friendly, transparent, realistic, warm, strong, informative, trustworthy, dedicated, kind, patient, and the list goes on and on. She is exactly the type of person you want by your side during this process. I cannot sing her praises enough. It was truly a gift from the universe to have had the privilege to work with her. Additionally, C.J. Sexton in the finance/check-out/paper-signing department (I know so little about cars that I don't even know what this portion of the process was truly called, but this is the name I've given it in my head) is also an absolute gem. He is painfully intelligent (his mental math was awe-inducing), absolutely hilarious—a trait I value to lighten the doses of reality as thousands of dollars flee my bank account with EarlyBird Check-In—and patient over pushy. He, too, is yet another member of the all-star cast from my purchasing experience. And last but not least, I must close out this review with a nod to the manager, Rich Renner. It's crystal clear that he wants his customers to be happy, and he did just that. I am thankful for his willingness to work with me. He's a listener over a talker...a skill I wish more of us possessed. He was a big part in my perfect experience from start to finish. Crown Mercedes Dublin, you're doing things right! More
by AShaikh
Employees Worked With
Melisa Greenberg, CJ Sexton, Richard Renner
October 23, 2021
One last time, Stephen Revard showed himself greatly helpful to me with regards to my automobile. I say one last time because sadly, for me, he is retiring at the end of this year. In these crazy times helpful to me with regards to my automobile. I say one last time because sadly, for me, he is retiring at the end of this year. In these crazy times it turns out I have too many vehicles and Stephen arranged for Crown to buy my car for a very favorable price to me. More
by Karma Car
Employees Worked With
Stephen Revard
October 23, 2021
Crown Mercedes of Dublin offers outstanding service. I took my car in for a routine check up and it was white-glove from the moment you drive in. My service advisor, Shengqian Saguisi was the most gracio took my car in for a routine check up and it was white-glove from the moment you drive in. My service advisor, Shengqian Saguisi was the most gracious and personable too. He didn't try to oversell, considered my needs, and did exactly what was needed. Highly recommend this dealership and Shen!!! A+++ More
by Nannette
Employees Worked With
Shengqian Saguisi , Shen Saguisi
October 20, 2021
Very helpful and great work in a timely manner. Can't ask for anything more. Dave Kohler was friendly, explained my options and got me back on the road in no time. Thanks, Dave! for anything more. Dave Kohler was friendly, explained my options and got me back on the road in no time. Thanks, Dave! More
by Mbgirl
Employees Worked With
David Kohler
October 20, 2021
Ken Stuart was the best car salesman I’ve ever had. His service was 1st class. I’ve never had a car salesman offer to program my garage door opener . Ken is definitely an asset to Crown Mercedes. service was 1st class. I’ve never had a car salesman offer to program my garage door opener . Ken is definitely an asset to Crown Mercedes. More
by Chucksnow47
Employees Worked With
Kenneth Stuart, Bill Tippie
