
Crown Mercedes-Benz Dublin
Dublin, OH
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2,255 Reviews of Crown Mercedes-Benz Dublin
My husband and I have purchased three cars from Melisa Greenberg over the last several years: a Honda Odyssey minivan which was perfect for our children, a Mercedes-Benz R-Class, and most recently a Ford Greenberg over the last several years: a Honda Odyssey minivan which was perfect for our children, a Mercedes-Benz R-Class, and most recently a Ford 150 Lariat truck with four doors. Even though my husband and I live in Springboro, Ohio, we drive to Dublin when purchasing our vehicles. I am a 6th grade language arts teacher in Miamisburg, Ohio and my husband is in upper management in the chemical engineering field in Sidney, Ohio. He grew up on a farm in West Virginia, put himself through college, and now supervises three chemical labs globally. He is the hardest-working person I know besides Melisa. Her work ethic and unparalleled customer services is what drew us to her and what will keep us coming back. Our daughter will be driving in the next year and a half and Melisa is already researching the perfect car for her. My parents recently purchased a Buick Enclave from Melisa. My 73-year-old father is a retired General Motors employee and Navy veteran and my mother is 70-years-young and continues to work two days a week as a cosmotologist. They are in love with their new vehicle and I personally feel relieved knowing that it is a safe and reliable car for them. My dad greatly benefits from the lane assist feature and rear-view camea at his age and my mother loves the comfort and space. It is easy for my dad to get in & out after his knee replacement & continued mobility issues. Melisa thought of every detail! Melisa's numerous salesperson-of-the-month plaques on her desk reflect her excellent customer service!! We will always do business with Melisa! She is charismatic, quick-witted, passionate, informative and above all… helpful. She's a listener and pays close attention to customers' needs; she has a strong ability to communicate clearly; she's well-informed and knowledgeable about the industry and offerings; she's thorough: committed to following through on efforts and communication; and most of all she's tustworthy: she does what she says, says what she means and keeps her word. Thank you, Melisa Greenberg! More
Crown Eurocars was very up dated to customer care.Also Bill Stevenson my sales pro gives extra extra care to the needs of his customers. Bill Stevenson my sales pro gives extra extra care to the needs of his customers. More
I purchased a 2020 GLE350 4MATIC SUV from Crown Eurocars a few weeks ago. This dealership failed to provide a "luxury" experience. Their attention to detail in preparing the vehicle was lacking, at best. a few weeks ago. This dealership failed to provide a "luxury" experience. Their attention to detail in preparing the vehicle was lacking, at best. They sent me home with the wrong all weather mats and only 3 screws in my rear license plate. After two additional trips back to the dealership, I still only have 3 screws and I have to set up a maintenance appointment now too. They were also unable to answer the questions I had about my new vehicle, even after making an appointment to return and spending 2.5 hours with multiple salesmen attempting. Jeremy Ellis was a little less than honest about including the all weather mats in our deal. It was verbally agreed upon, and texted on my end, without being disputed on his end, but ultimately, I was told the cargo one for the back was technically called the all weather liner, and wouldn't be included. These are just a few of the issues I encountered. Needless to say, I will not be returning for future sales or service. More
My family has purchased many cars & SUVs from Crown, always working with Ken Stewart. Always a great experience and his knowledge of the product has helped choose the right MB for our particular needs. always working with Ken Stewart. Always a great experience and his knowledge of the product has helped choose the right MB for our particular needs. I highly recommend Ken and Crown Eurocars. More
We recently leased a 2019 GLA from Crown Eurocars of Dublin. People are so friendly and polite at this dealership, especially Tim Tassel who helped us get a great deal. He was so helpful and patient and Dublin. People are so friendly and polite at this dealership, especially Tim Tassel who helped us get a great deal. He was so helpful and patient and did his best to make us happy. He spent at least two hours to find the best car for us from the inventory. More
sales & service worked with Todd on service & Ken in sales, both are excellent & the reason I keep coming back . Both are responsive to my needs and my family's need worked with Todd on service & Ken in sales, both are excellent & the reason I keep coming back . Both are responsive to my needs and my family's needs More
Ken is outstanding. He goes above and beyond to ensure his customers have a great experience. I strongly recommend Ken to anyone looking to lease or purchase a Mercedes. his customers have a great experience. I strongly recommend Ken to anyone looking to lease or purchase a Mercedes. More
Dave Kohler is always fantastic! I trust his input and advise he has given me on all my vehicles when I’ve taken them in for service. Dave and the great service department is the main reason I continue to advise he has given me on all my vehicles when I’ve taken them in for service. Dave and the great service department is the main reason I continue to purchase from Crown! They are the best! More
Great Experience Buying with Frank! Frank Saleirno went above and beyond the call of duty to help us get into our GL 550. His knowledge along with Marco's really sold us on why Crown i Frank Saleirno went above and beyond the call of duty to help us get into our GL 550. His knowledge along with Marco's really sold us on why Crown is the place to buy a Mercedes. Bill Tippie in Finance was also extremely helpful and laying all our options on the table. Great job guys! More
As always excellent customer service and professionalism Michael Lyons has always been the consummate professional and provided excellent professional customer service to me. He is always prepared and very Michael Lyons has always been the consummate professional and provided excellent professional customer service to me. He is always prepared and very efficient. He is knowledgeable about the vehicles and helps me understand the work that needs to be done, or my options. He is an outstanding employee and represents Crown Mercedes in the best possible way. I recommend him and the dealership to all my family and friends. More