Crown Mercedes-Benz Dublin

It was very pleasure experience to purchase car here Sam Oltromonto is a great rep and really make the purchasing process alor easier and fun. A person you can trust highly recommended. A plus plus Sam Oltromonto is a great rep and really make the purchasing process alor easier and fun. A person you can trust highly recommended. A plus plus More

New SUV My lease was due to be turned in and my sales contact Jeremy Ellis and CJ Sexton both made sure that I was well taken care.Jeremy is very knowledgeabl My lease was due to be turned in and my sales contact Jeremy Ellis and CJ Sexton both made sure that I was well taken care.Jeremy is very knowledgeable and paid attention to details, CJ was my previous sales person and was promoted to a manager he made sure that I was well taken care of with this transaction. I highly recommend that anyone that is in the market for a new Mercedes to consider working with them. More

Do NOT buy or service your car here I bought and have exclusively serviced my GL here for the last 5 years. It has cost me over $30,000 to repair my GL, a car that I paid $80K for. I'v I bought and have exclusively serviced my GL here for the last 5 years. It has cost me over $30,000 to repair my GL, a car that I paid $80K for. I've asked the service manager to call me through the years and never received a return call. I had a good car buying experience with them and sent many customers their way through the years, which I now regret. Buy and service elsewhere. More

Repair & Replace wheels damaged from road hazard Brian Tassinari at Crown Mercedes and team provided the best possible service. Repairs were completed on time, as promised. Outstanding customer servi Brian Tassinari at Crown Mercedes and team provided the best possible service. Repairs were completed on time, as promised. Outstanding customer service. Car runs perfectly again. Thanks. More

Excellent customer service Stephen Revard was my sales consultant and he went above and beyond for me during my purchase. He was very knowledgeable about the entire process and Stephen Revard was my sales consultant and he went above and beyond for me during my purchase. He was very knowledgeable about the entire process and very attentive towards my needs... thanks Stephen! More

Absolutely Amazing Melisa Greenburg was simply amazing. This was my second purchase from her and she makes the process so simple and is very knowledgeable on all details Melisa Greenburg was simply amazing. This was my second purchase from her and she makes the process so simple and is very knowledgeable on all details of the vehicle. More

Excellent Car Buying Experience I can't say enough about the team at Crown Mercedes-Benz Dublin. Melisa Greenberg was my sales consultant and my finance consultant was CJ Sexton. Sal I can't say enough about the team at Crown Mercedes-Benz Dublin. Melisa Greenberg was my sales consultant and my finance consultant was CJ Sexton. Sales Manager Rich Renner and Crown President Marc Wigler were beyond helpful through the entire process. In short: everyone I encountered at Crown MB went above and beyond to show me that they cared as much about my best interests (with regard to the car buying process) as I did. I've encouraged nearly everyone in my life to start here when looking for a new car to see what genuine customer service looks like. I walked in early on a Saturday morning and Melisa greeted me and then took the time to learn about me and what I was looking for in a car (likes, dislikes, needs, wants, budget etc). We test drove a few vehicles they had on the lot to find out what peaked my interest and what options were important to me. They didn't have the exact car I wanted but Melisa and Rich went to work with their trading partners in an effort to procure it. In just a few days it was traded for and on site for me to take home. Throughout the process, their actions showed me that I was in great hands and that they would keep my best interests at the forefront of every decision--even if this meant less financial benefit for them in the short term. The level of care from Crown MB, Melisa, and the rest of the Crown team was so positive, I can't imagine my family ever starting another car search at any other dealership--and those are the exact words I plan to share with anyone I encounter in the market for a vehicle. CJ did a fantastic job walking me through the paperwork once we agreed to terms and was able to answer every question I had about the different documents I was signing. He clearly knew what he was doing and was able to communicate with me in language I could understand. Rich and Marc were "omnipresent" throughout the entire process and have built a customer-first culture in this dealership that I'm sure others around central Ohio and the State are envious of. They have my highest respect and recommendation--visit Crown Mercedes-Benz of Dublin to find a great car and even better people to help you throughout the process. More