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Crown Mercedes-Benz Dublin
Dublin, OH
2,260 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,260 Reviews of Crown Mercedes-Benz Dublin
March 25, 2019
Jeremy Ellis Great Car Sales Consultant I would like to share my car buying experience with Jeremy Ellis. I found him very experienced, knowledgeable and very educated in Mercedes line, he w I would like to share my car buying experience with Jeremy Ellis. I found him very experienced, knowledgeable and very educated in Mercedes line, he went out of his way to give us a great deal on our C-300 4matic. I truly appreciate his patience and honesty with our car buying experience, and would highly recommend him to anyone purchasing a Mercedes. Crown is, and always has been a 1st class operation in car buying experience and I found Jeremy to a big part of there success. More
by Garrett,Ron
Employees Worked With
Jeremy Ellis
March 23, 2019
Awful customer service and shady salespeople who definitely just want to get paid their commission. I get it, sales is sales. But this place willingly puts you in a worse of and shady salespeople who definitely just want to get paid their commission. I get it, sales is sales. But this place willingly puts you in a worse off position, trust me. Never will I step foot in, or recommend this place to anyone. Ever. They do not care about you once you drive off. And you will never get any kind of courtesy follow up. Tell me you’re only going to make $150 off of a car that you over sold, while you’re wearing a Rolex? Please. Go somewhere else for a Mercedes, and never ask Jermey for help. More
by Plsread
Employees Worked With
Jeremy Ellis
March 22, 2019
Thank you Sam for wonderful experience He's very good sale person ,and he's so patient with his customers. he's really helpful person who would explain everything to you in details . Thank He's very good sale person ,and he's so patient with his customers. he's really helpful person who would explain everything to you in details . Thank you for the nice experience. More
by Ghalia
Employees Worked With
CJ Sexton, Sam Oltromonto
March 21, 2019
The perfect “10” car buying experience Many thanks to Ken and the entire team for making my recent purchase an enjoyable experience. Ken truly puts his customer first and I absolutely LOVE Many thanks to Ken and the entire team for making my recent purchase an enjoyable experience. Ken truly puts his customer first and I absolutely LOVE my new car. Crown and Ken were exceptional in providing outstanding customer support. I will only look to Crown for my automobile needs...the perfect 10! More
by GLC 300 Gal
Employees Worked With
Kenneth Stuart, Brian Tassinari, Wayne Michalak, Marko Vukovic
March 20, 2019
It’s great buying a car at Crown My husband and I have leased several Mercedes from Crown over the last 10-12.years. We have always worked with Ken Stuart. He has always taken his ti My husband and I have leased several Mercedes from Crown over the last 10-12.years. We have always worked with Ken Stuart. He has always taken his time to work with us and show us how everything works in the cars. He is the best! More
by Margie1
Employees Worked With
Kenneth Stuart
March 13, 2019
My First Mercedes Benz Saw the Mercedes E550 on line and asked my son who lives in Columbus to go check it out for me. He met with Bill Stevenson and looked at the car and e Saw the Mercedes E550 on line and asked my son who lives in Columbus to go check it out for me. He met with Bill Stevenson and looked at the car and even took a test drive. With my son’s opinion of the car and his opinion of Bill and Crown Mercedes I personally drove to Columbus a couple of days later. Everyone was friendly, the E550 was as advertised and after my personal inspection and test drive, I became the first time Mercedes Benz owner. Bill was helpful and has followed up with a couple of phone calls and text messages. More
by skhall50
Employees Worked With
CJ Sexton, Bill Stevenson, Richard Renner
March 07, 2019
Shen Saguisi is a great Service advisor! I brought my car in and needed to get a new key because one of my keys was stolen. I did not have an appointment because I thought it would be a quic I brought my car in and needed to get a new key because one of my keys was stolen. I did not have an appointment because I thought it would be a quick in and out. I was wrong. Getting a new Mercedes key is not a trivial matter. Shen said he could help me out, and proceeded to spend the next hour getting the car scanned, cancelling the stolen key, programming the new key, washing the car, etc. It was a great experience. I would not hesitate to come back to Shen and Crown Mercedes service in the future. Thanks! More
by MikeFo
Employees Worked With
Shen Saguisi
March 01, 2019
very nice and good service to me kenneth weaver the service was very good everybody was very nice made mw fill very comfortable when I buy me next Mercedes it will be from them the service was very good everybody was very nice made mw fill very comfortable when I buy me next Mercedes it will be from them More
by slooride1@aol'com
Employees Worked With
Dan Hawks, Melisa Greenberg, Bill Stevenson, Jeremy Ellis, Richard Renner
February 27, 2019
New2Mercedes Bill took the time to explain Mercedes and all the features that are available in my new vehicle. He found the vehicle that I wanted. Bill took the time to explain Mercedes and all the features that are available in my new vehicle. He found the vehicle that I wanted. More
by kcwfrd
Employees Worked With
Bill Tippie Finance, Bill Stevenson, Marko Vukovic
February 26, 2019
Very time efficient, Great product knowledge, My experience with Crown Mercedes was very positive, The process was very considerate of my time. The salesman had great product knowledge. Both the My experience with Crown Mercedes was very positive, The process was very considerate of my time. The salesman had great product knowledge. Both the salesman and finance manager were very good at explaining all the options and decisions. There was no pressure, but there was very clear communication. As a first-time leasee, I had some questions that were explained clearly. I feel throughout the entire process that the transaction was well orchestrated. My experience started with Crown 5 years ago when I purchased a used 2006 E-350 from Crown. My experience with the service department was positive and I was treated as if I had purchased a brand new car. When it came time to replace the E350 I was positively inclined to give Crown my business but was looking for a competitive price. I shopped around and received quotes from other dealerships outside my area. I was willing to travel to another State to buy a car at the right price. Fortunately Crown was very competitive and fair and I know from my previous experience that the service is first rate. More
by TJD
Employees Worked With
Shen Saguisi, CJ Sexton, Bill Stevenson
