Crown Mercedes-Benz Dublin

Excellent Customer Service Seth provided excellent customer service! Highly recommended any customer to request Seth. He went out of his way to get me the best possible deal on Seth provided excellent customer service! Highly recommended any customer to request Seth. He went out of his way to get me the best possible deal on my new vehicle. Couldn’t be happier with my car and the customer service that was provided to me through the process. More

Worst Mercedes Service in 28 years Dropped CLS 550 off for warranty work. Limited parking due to construction work at dealer location. No loaner made available. Returned to pick up car Dropped CLS 550 off for warranty work. Limited parking due to construction work at dealer location. No loaner made available. Returned to pick up car only to find front bumper damage. Service Manager ask me to leave car to be repaired. Received call following day only to be told no repair would be made. Service Manager Seth Kinnard threatened to impound my car if not picked up immediately. Upon picking up car and heading home, the dust cover attached to the part replaced under warranty came loose dragging behind my car on 270. Pulled over and called Crown. Spoke again with Service Manager Seth Kinnard. He told me no help would be provided and take to another dealership to get corrected and hung up. I took the car to Mercedes of Easton who corrected inferior work and replaced part. I had to pay for the part no less. Submitted part invoice to Crown. Both Owner Marc Wigler and Service Manager, Seth Kinnard who originally had stated they would pay for the part have never after 8 months reimbursed me. I had two estimates done for bumper repair. Both were within 150.00 of each other in cost. One was even the body shop Crown sends all their cars to. Both estimates were rejected and a 500.00 offer was made as long as I did not place any reviews on Social Media. Once I suggested I would seek legal counsel, CEO Marc Wigler withdrew the offer and stated Crown would use that toward there defense cost. Crown never has responded to my legal representative to explain neither their failure to pay my invoice for a part they agreed to handle, nor their liability for my damaged vehicle in their care. 8 months and still waiting. Mr Wigler why don’t u take care of this??? More

Best car buying experience I’ve ever had! I had the pleasure of working with Melisa Greenburg with assisting with a new lease. I traded in my Audi and I will never never look back. From the mo I had the pleasure of working with Melisa Greenburg with assisting with a new lease. I traded in my Audi and I will never never look back. From the moment I walked in the door, Melissa took care of me. The entire process made me feel comfortable and she explained everything very thoroughly. Melisa and CJ worked a deal to make it fit me and would not give up until i was satisfied. If you are remotely interested in looking for a Mercedes, Melisa should be your first call. More

My Mercedes Buying Experience I worked with Konstantin Chumak over many months to find the right vehicle. He was very knowledgeable and helpful with my search. Ultimately I found t I worked with Konstantin Chumak over many months to find the right vehicle. He was very knowledgeable and helpful with my search. Ultimately I found the car I was looking for and the process was seamless. I would highly recommend Konstantin to anyone looking a their options with Mercedes. More

No better Mercedes Dealer Around Sam and Frank were outstanding. This is the second car I purchased through Crown and they did not disappoint this time around. There was never any pre Sam and Frank were outstanding. This is the second car I purchased through Crown and they did not disappoint this time around. There was never any pressure and I absolutely love my new car. The great service has even continued after the sale, and I think that says a lot about the people with whom I dealt. Thanks again. More

Totally Awesome! The staff at Crown was amazing. Seth Held. our sales professional was very knowledgeable regarding the vehicle functions and capabilities. He went abo The staff at Crown was amazing. Seth Held. our sales professional was very knowledgeable regarding the vehicle functions and capabilities. He went above and beyond to assure we had the most pleasant buying experience. He even delivered the vehicle to my home, with a bow, to conclude the most wonderful birthday my wife has ever had. More

Seth Held: A great Salesperson and A amazing human being. My experience with Seth materialized from buyer and seller to an instant friendship. He was very professional ans courteous even when I was not much t My experience with Seth materialized from buyer and seller to an instant friendship. He was very professional ans courteous even when I was not much the same. He understood my personal oppion of the car buying process and calmly explained the procedures of it in a very professional way. Thanks Seth for helping me make the right car buying decision. It's amazing people like you that keep customers coming back. More

Annual 2018 "A" Service Overall service was excellent. Brian Tassinari coordinated service for my car, a 2016 GLC300 4Matic SUV. Brian did an excellent job organizing drop-of Overall service was excellent. Brian Tassinari coordinated service for my car, a 2016 GLC300 4Matic SUV. Brian did an excellent job organizing drop-off, service progress summary, and pick-up. He also recommended that tires be rotated, and that a ver small windshield crack be repaired. All of this was done within the service completion time frame. Other M-B service department personnel were also very helpful and curteous. More

Ken Stuart Unfortunately with only 25 words I can not give you the story you should hear and help you understand the magnitude of Ken’s help! ?? Unfortunately with only 25 words I can not give you the story you should hear and help you understand the magnitude of Ken’s help! ?? More