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Crown Mitsubishi of Washington

Washington, PA

Overview
Employees
Reviews
Vehicles
4.4
60 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1490 W Chestnut St

Washington, PA

15301

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Showing 60 reviews

June 19, 2026

Upon entering the store you are greeted with smiling faces and warm hellos. The staff is very friendly and helpful, willing to go the extra mile to get you what you want and need. More

by renataylor14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

Crown Mitsubishi of Washington responded

We appreciate you sharing how warmly our team greeted you and their willingness to go the extra mile. We’re glad the service on your Mitsubishi Outlander was both helpful and welcoming.

June 17, 2026

Service was perfect. Short wait time, with excellent results. Best dealer experience in a very long time. More

by tlcrwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Moore
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Jun 17, 2026 -

Crown Mitsubishi of Washington responded

It’s fantastic to hear your service visit went smoothly and delivered excellent results. We’re pleased the wait was brief and that you enjoyed your best dealer experience in years. We look forward to assisting you with your Mitsubishi at your next appointment.

June 04, 2026

Amazing and stress-free car buying experience! The staff was incredibly helpful, transparent, and fair. More

by barrence21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Burnley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2026 -

Crown Mitsubishi of Washington responded

It’s wonderful to hear your Mitsubishi purchase was stress-free. Kenny and the rest of our staff are pleased to have provided helpful, transparent service. Thank you for sharing your experience.

June 01, 2026

I was so excited when you opened, but its not been great. I have called another over the last yr but no one EVER calls back. I physically stopped in, one of the car salesman took my number for service to cal More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jun 07, 2026 -

Crown Mitsubishi of Washington responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 30, 2026

I took my Mitsubishi Eclipse Spyder for routine maintenance & oil change. Everyone was very pleasant and professional. More

by gryszka316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot recall names
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May 30, 2026 -

Crown Mitsubishi of Washington responded

It’s great to hear our team made your routine maintenance and oil change on your Mitsubishi Eclipse Spyder pleasant and professional. We appreciate you sharing your experience and look forward to helping keep your vehicle running smoothly.

May 28, 2026

My salesmen Dima was great. Easy to work with. Knew the vehicle and answered every question that we had. Dealer ship was great as well. More

by rossi312
Recommend Dealer
Yes
Employees Worked With
Bill Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dima Lorenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Burnley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2026 -

Crown Mitsubishi of Washington responded

It’s wonderful to hear that Dima made everything easy and answered all your questions about the Mitsubishi. We appreciate your kind words and look forward to assisting you again.

May 27, 2026

Salesman was knowledgeable polite. Salesman team worked well . I would buy another vehicle from Crown. More

by paulpownall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dima Lorenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Burnley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2026 -

Crown Mitsubishi of Washington responded

We’re glad our team provided knowledgeable and polite assistance during your purchase of a new Mitsubishi Outlander. Thank you for trusting us with your purchase, and we look forward to helping you again when you’re ready for your next vehicle.

May 21, 2026

New rotors and breaks on all four wheels with 16000 miles? After brake caliper caused rotors to groove and you don’t cover? Bad dealer- why did I buy two Mitsubishis with that service? More

by aeream
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed
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May 27, 2026 -

Crown Mitsubishi of Washington responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 21, 2026

I stopped in for an impromptu oil change and was quickly accommodated. In and out in about 40 minutes !! More

by Deb Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 21, 2026 -

Crown Mitsubishi of Washington responded

It’s great to hear we could fit your Mitsubishi Outlander Sport in on short notice and have you back on the road in about 40 minutes. Thanks for choosing us for your maintenance. We look forward to helping you again.

May 19, 2026

Seemed to be a bit disorganized. Service should be marked clearer Coffee station below par More

by jeffrey-federoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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May 19, 2026 -

Crown Mitsubishi of Washington responded

Jeffrey, We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. Please contact us directly.

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