Crown Nissan Greenville

I went in and talked to Sean who seemed nice but acted like he would work to try to get me a deal then didn’t when I came back. You can see the paper he gave me with the quote and 0% APR for 60 months wri like he would work to try to get me a deal then didn’t when I came back. You can see the paper he gave me with the quote and 0% APR for 60 months written on it (by him). I then talked to Danny about 0% APR for 60 months very specifically as compared to other dealerships not offering that APR deal. I then texted Sean the text you see clarifying all the prices very clearly. We came back to buy the car, and they removed one of the $1,000 discounts. We also learned that Nissan was offering 0% APR for 36 months and 0.9% APR for 60 months. We took our business to Rock Hill Nissan where Rebecca and Brian took great care of us AND told us what Greenville Nissan did was actually illegal. More

This service department sucks... They lie and promise you everything and never come through... I've been waiting for 9 hours for 1 hour job and keep getting a bunch of b******* about how they're almost done everything and never come through... I've been waiting for 9 hours for 1 hour job and keep getting a bunch of b******* about how they're almost done they're almost done... Try Nissan of Greer because crown sucks More

My experience with Nissan was great! My salesman Angel Reyes was awesome. He was very professional and pleasant as he helped me get the car I wanted with the features, mileage, and price range I was looki Reyes was awesome. He was very professional and pleasant as he helped me get the car I wanted with the features, mileage, and price range I was looking for. Definitely a five star experience! More

Typical Used Car experience.... Stay clear when purchasing a pre-owned vehicle from them... There are to many other dealers on Laurens Rd to choose from.. purchasing a pre-owned vehicle from them... There are to many other dealers on Laurens Rd to choose from.. More

My family and I had the most mortifyingly unpleasant experience at this dealership yesterday. Over the course of two days, we were there looking at our options and trying to get clarity on what we could experience at this dealership yesterday. Over the course of two days, we were there looking at our options and trying to get clarity on what we could potentially walk away with with all things considered. The first day went smoothly, but day two was one for the books. When Hugh, our primary sales person, could not get us to agree to the terms, he then brings along “Robert” as the second closer who would absolutely NOT take our "no" for an answer, and began good old-fashioned strong arm sales tactics. When my dad explained that their numbers weren’t going to work for us at this time, Robert became very combative and started asking us intrusive questions as to why we wouldn’t agree to their terms. He tried to pull additional information out of us that wasn't his business by any stretch of the imagination, and it became quite clear that his sole ambition was not to actually help us, but to try to close the sale by any means necessary. If it wasn’t bad enough that he was condescendingly explaining the numbers to my dad as if he was 5 years old (because evidently that’s how he viewed my dad), we felt like we were being held hostage until we gave him an explanation for our personal financial decisions! Let’s be very clear: we DO NOT owe him, or any other employee at Nissan, an explanation for not driving off the lot in their proposed vehicle, approval or no approval. My dad is the most even-tempered person on this planet, and for him to be driven to the point where he demanded to speak with the general manager shows that there is something seriously wrong with how business is being conducted at this dealership. Sometimes “no” means just that, and we should have felt free to leave without his aggressive and pushy questioning. We’re not stupid; we know that you guys have a job to do which is to overcome any objections in an effort to drive the sale to a close. Well there is a right way to do this, and a completely wrong way, and Robert missed the mark entirely. To make matters worse, we later learned that he is a NEW EMPLOYEE! He is a very poor addition to your team, because our outlook on this dealership changed drastically from day 1 to our encounter with him on day 2. Is this seriously how he conducts himself after this short of a tenure at this dealership? Even had he succeeded at pushing us to accept the terms, we still would not have felt like valued customers and that the sale was a true and honest close. I want to clarify that this issue has nothing to do with the numbers not working for us at this time, but everything to do with HOW WE WERE TREATED as a result. We demand an apology immediately, and we will be letting everyone know to never do business with this dealership. (This is a side note, but our primary sales person Hugh, while a nice guy, was very socially awkward. My dad, the potential customer, had to drive a large majority of the conversations while we were there. The test drives, for example, were mostly dead silent. No important or interesting facts about the vehicle (without us having to ask), no engaging conversation with us to better understand us and our needs as the potential buyer, etc. I’m not sure if he’s generally a shy person, but it was a bit uncomfortable at times. Even after the confrontation with Robert, Hugh remained awkward, didn’t say much, and didn’t even offer an apology for his colleague’s conduct. Maybe training could be in order for him, too.) More

I want to thank Larry Garrett for making my new car buying experience awesome! Larry was patient and hung in there with me lol through the negotiating process then we closed on a GREAT DEAL!! If you wa buying experience awesome! Larry was patient and hung in there with me lol through the negotiating process then we closed on a GREAT DEAL!! If you want a Super Sales person to deal with Call Larry Garret he will get the job done for you !! Thank you Larry I love my new car ! More

Just purchased the 2021 Rogue SL and couldn't be happier with the service and deal that I received at Crown Nissan! Brian Spain was outstanding throughout the process... working with me close to and after with the service and deal that I received at Crown Nissan! Brian Spain was outstanding throughout the process... working with me close to and after closing time to accommodate my schedule, answering all of my questions and getting the exact car I wanted from a different store very quickly. If you are in the market for a car, I'd highly recommend a visit to Crown Nissan and talking to Brian. More