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317 Reviews of Crown Volvo Cars - Service Center
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July 29, 2017
many years a Volvo driver I have been a Volvo driver for a bit more that 30 years and never been disappointed whenever I need service or advice about my Volvos... both Deborah I have been a Volvo driver for a bit more that 30 years and never been disappointed whenever I need service or advice about my Volvos... both Deborah and Brian are "people" persons first and "car" people second... Nice to have this confidence in today's world... looking forward to another 30 years. dr. frank moss More
by smiley guy
Employees Worked With
Brian Tessitore, Deborah Hammann
Helpful July 28, 2017
Loyal Customer Care Brian Tessitore is a kind and wonderfully accommodating Service Technician. While some names an faces have changed over the years, I have been buying Brian Tessitore is a kind and wonderfully accommodating Service Technician. While some names an faces have changed over the years, I have been buying or leasing cars from (Volvo Village, Volvo of Clearwater) Crown Volvo for 25 years. I have always been made to feel like a valued customer and I highly recommend this dealership! More
by arwenanang@me.com
Employees Worked With
Brian Tessitore - Service
July 28, 2017
You get what you pay for I have a 2005 Volvo. I have 160,000 miles on it. I never take it anywhere else. Brian Tessitore has been there since we got the car. Manager Deborah H I have a 2005 Volvo. I have 160,000 miles on it. I never take it anywhere else. Brian Tessitore has been there since we got the car. Manager Deborah Hammon as well. They always take care of you with courtesy and professional care. Brian got me in the next day. I needed a loaner, I got a loaner. He says he'll call with information I asked, he called with the information. If he can't call, he makes sure someone does. And for the icing on the cake, my car comes back clean! Best place ever! More
by Lydia J
Employees Worked With
Brian Tessitore , Deborah Hammann
July 18, 2017
Above and Beyond One always reads from dissatisfied consumers and there are many people who suggest avoiding dealer service departments because of cost and questiona One always reads from dissatisfied consumers and there are many people who suggest avoiding dealer service departments because of cost and questionable service. Therefore, I thought it was important to write about an experience that truly "exceeded expectations." I have a 2014 Volvo XC60. I originally noticed that my garage door Homelink system was not working. I subsequently realized that my inside accessory lights and rain sensor were also not working. A fuse was blown and blew again when replaced by me. I originally took it to an independent repair shop. They had the car for a day and while they told me the problem was fixed, I realized it was not, before even leaving the shop. At that point, I contacted the service department at Crown Volvo and spoke with Brian Tessitore. He was honest, telling me that while it sounded like a short, without having the car, he could not be certain. He also told me that the repair could be simple or very involved, though he thought in most cases they could fix it in one day. He quoted me a fee to diagnose the problem and said that would be applied against the cost of the repair if I went ahead, though there was no obligation. I understood the terms of our agreement before bringing the car into the shop. I brought the car in and they diagnosed and fixed the issue in under 2 hours. It was a bare wire that was shorting the circuit. Just having the problem fixed in under 2 hours was great compared to my previous experience at an independent shop. However, I was speechless when they told me that there would be no charge and they were doing it because I had bought the car there and they were showing their customer support. I cannot imagine how my service experience could have been any better. They did what they promised; for less than I expected. As an extra, they also washed my car. I would certainly recommend contacting Brian Tessitore for a quote if you are considering service on your car. More
by Volvofamily
Employees Worked With
Brian Tessitore
July 17, 2017
Great Service Experience I was having a difficult time getting a service appointment from my normal dealer and I called Crown. Brian Tessitore of Crown's service department w I was having a difficult time getting a service appointment from my normal dealer and I called Crown. Brian Tessitore of Crown's service department was able to accommodate my schedule. From the time I brought my vehicle in to the time I picked it up, I was pleased with the friendliness of all who I encountered at the dealership. Brian was able to provide a loaner and promptly communicated any issues. My car was ready when they said it would be and washed before pick up. I will definitely come back again for service. More
by Juliastander
Employees Worked With
Brian Tessitore
July 10, 2017
maintenance As always, Brain Tessitore was very helpful. I was able to make an appointment promptly and all work was completed within the time-frame and for the As always, Brain Tessitore was very helpful. I was able to make an appointment promptly and all work was completed within the time-frame and for the price quoted. A lovely experience! More
by Barbara456
Employees Worked With
Brain Tessitore
June 30, 2017
Listened to my conserns , did only what was needed . Did only what was needed, air filter. Checked over car , was A ok , thanks for a great experience.thanks agian, I asked for a transmission service , Did only what was needed, air filter. Checked over car , was A ok , thanks for a great experience.thanks agian, I asked for a transmission service , It did not need it, very good of them not to try to up sell, as some repair shops will do . More
by Joseph Matta
Employees Worked With
Brian , service manager, Deborah Hammann
June 24, 2017
Service Review Made an appt. with BRIAN Tessitore for some routine maintenance. Brian is very knowledgeable, efficient, helpful and informative. He has been my "go t Made an appt. with BRIAN Tessitore for some routine maintenance. Brian is very knowledgeable, efficient, helpful and informative. He has been my "go to guy" for several years and one of the main reasons I continue to bring my vehicles for service at this location. This location's service department has a reputation for trustworthiness which is the envy of other Volvo dealerships around the area. They have earned it the old fashioned way... with good service, friendliness and genuine concern. While recently under the new Crown name the same consistency is there and some new, much needed, nice touches to the guest waiting area have been added. Keep up the good work and take good care of BRIAN Tessitore. He's a star player. Deborah Hammann is another one. And I very much appreciated the new discount card I received in the mail. Thank you!!! (Really helpful for those on a fixed income.) More
by NB
Employees Worked With
Brian Tessitore
June 23, 2017
Spectacular service Crown Volvo service department is always a pleasure to work with. Brian Tessitore consistently is excellent, and this time he really went above and be Crown Volvo service department is always a pleasure to work with. Brian Tessitore consistently is excellent, and this time he really went above and beyond. In this age of sharks and xxxxx, this is a very welcome contrast. I would recommend these people without reservation. More
by AN32
Employees Worked With
Brian Tessitore
June 18, 2017
Great service and quick repair! Great service from Samantha Scollo and quick repair at good price! I always try to go to Crown Volvo for my repairs because they do such a great job! Great service from Samantha Scollo and quick repair at good price! I always try to go to Crown Volvo for my repairs because they do such a great job! More
by rgb
Employees Worked With
Samantha Scollo!, Deborah Hammann
