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Crystal Lake Chrysler Jeep Dodge

Crystal Lake, IL

3.8
421 Reviews

5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 421 reviews

January 27, 2022

They took good care of our jeep. work was done quickly and at a reasonable price More

by juscruzin2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Stickels
January 22, 2022

I like the staff and representatives that I have had experience with. Service Dept is great and very professional. If there is a problem with vehicle, it is explained in detail with the customer. I e More

by tlmaland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't get the name but was young lady in Service Dept
January 18, 2022

The service writer from express oil change great customer service the staff there is great his crew perfect great work They take care of my vehicles very well And I give them 5 stars More

by Miguelsupra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
January 15, 2022

Everytime I'm in the dealership,repairs are always explained clearly and completed with the appropriate time expectation that was set. More

by chris.chaparro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lessner, Doug Miller
January 12, 2022

Very Unprofessional Dealer- After seeing many reviews, Very Unprofessional Dealer- After seeing many reviews, I decided this dealer was a great place to shop. I was very wrong. Everything was great, un More

by Henry99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Miller
January 11, 2022

Took an Hour and a half for express oil change..I get maybe short handed due to covid..Not ONE employee, maybe 10 on the floor, none in service, none in the office/cashier were wearing a mask..maybe 15-2 More

by meschro
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of the above
January 09, 2022

I change Deal because I was not happy with the service Crystal lake Chrysler took very good care of my car. And it was fix right the first time. George the service advisor treated me very good Britney che More

by michael.goodman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lessner
January 09, 2022

They took very good care of my Jeep and it was done in the time they estimated. Entire staff is so friendly! More

by Jerseygirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George. Service Dept
January 07, 2022

Scheduled appointment went very smoothly. Courteous service and vehicle was repaired same day. Thankful for great service. More

by BurG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rosenberg
January 07, 2022

From the minute I pulled into the garage the girl that helped me was very professional and very helpful. More

by tony jonas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittini
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