Do not buy the vehicles from this "dealer". Do not but any Chrysler product at all. Respect yoursef, respect your time, your money and your hard work.
The service at this place is terrible. No, not just terrible, ridiculously terrible. The sales people are absolutely ignorant and obviously oriented to make just a sale and not to build the relationship with the customer. I didn't get even a minute of my sales guy's attention all three times I came back to the dealer after the purchase was made. The service department is totally useless for me. It took two times to bring the vehicle back to the dealership for painting up the scratch (which shouldn't be there on a new vehicle at all OR should be taken care of BEFORE the vehicle went to the customer) and adjust the doors (poor quality of assembly). The doors issue hasn't been fixed.
For some unknown reason, dealer uses third party company for paint up work and another body shop to adjust the doors in a WARRANTY case. How could the AUTHORIZED dealer with such a terrible service department ever exist?
Even though I must admit the great customer service skills of the customer service relations manager Carrie, it still didn't help to improve an overall horrible purchase experience. My general impression about the dealer (and now - about the manufacturer brand as well) is awful.
Update. As the part of a dealer's great customer care, I've got the bullying email from the sales manager threatening to file a harassment lawsuit against me. And that is just for sharing my truly bad experience of a truck purchase.
Is anybody still willing to come here for a wonderful customer service?