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Crystal Lake Chrysler Jeep Dodge

Crystal Lake, IL

4.0
440 Reviews

5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 440 reviews

April 08, 2018

Maintenance recall & regular maintenanice Always a Great experience with George and the entire Service Team. Cassey and Josh are Conscientious and thorough. Like I said the whole dealership i More

by Toddman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George , Brad Stickels
March 22, 2018

Great experience Everybody is helpful. Sales person is very accomodating. I had a great experience getting my new car with them. The place is small but you’ll get the More

by Tessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Ceves, Scott Rosenberg
March 22, 2018

Amazing! Mark really helped us out with getting the right car for me. I enjoyed the staff, had a lot of laughs and would definitely recommend! More

by Kiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kropp
March 18, 2018

Excellent dealership and salesman! I bought my car there 18 years ago and remembered the service! Bought a Jeep there today and the service and saleman (Mark) was awesome!!!! More

by Jeaniejeep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kropp
March 15, 2018

Purchased my jeep from the dealer and use their service depa For regular maintenance or emergency repairs, the Crystal Lake Chrysler, Jeep dealer's service department is outstanding. Very friendly and highly pr More

by Karen R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
March 14, 2018

Great Experience! I LOVE my Jeep Renegade. I had such a peaceful buying experience. Just took my car in for its second oil change and everyone I encountered from servic More

by nstecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Miller
March 02, 2018

Sickening Scammed bc I am a woman who doesn’t know about cars. 1 year old Rubicon with 30k miles $500 bill for a call under full warranty? No loaner car availa More

by Don’t care
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Kropp, Kevin Lessner
February 27, 2018

Excellent experience My husband and I had an enjoyable no pressure experience. This is the second car we purchases from this dealership. I would go back a 3rd time. More

by Dawn Redmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Carey
February 26, 2018

From purchase through service, five stars! Our 2017 Pacifica is the fifth Chrysler product we have purchased from Crystal Lake Chrysler. We have had each of them serviced at the dealership. Tha More

by Penny802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Irwin
February 10, 2018

Excellent service Best costiner service. Very honest. Looked at several cars with me to make sure it was the car I wanted. It was never a bother to anyone. More

by Mhenning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Leopold, Scott Rosenberg
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