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Crystal Lake Chrysler Jeep Dodge

Crystal Lake, IL

3.8
418 Reviews

5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 418 reviews

August 18, 2022

Everyone is always so friendly. The car was ready even earlier than expected so that was a bonus! More

by kawalsh44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Envall
August 06, 2022

Quick, efficient and excellent service. Pricey oil change. Charged $95. Wish you provided coupons or price reduction for loyal customers More

by dawn.abrams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Envall
July 29, 2022

I used the quick service oil change, was taken right in and along with tire rotation and a wash was done just over an hour. They found a nail in one tire and a 'pin' in a second tire, luckily did not punct More

by bill_moloney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Geary
July 28, 2022

Was able to walk in, get my oil changed (with a free car wash) and walk out within a short amount of time. More

by Kathie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Miller
July 21, 2022

Great dealership extremely good pricing and great salesmanship and fast processing I definitely recommend Kevin More

by Marc.christenson1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosenberg, Jack Irwin, Kevin Lessner, Doug Miller, Brad Stickels
July 21, 2022

Service appointment on time. Service advisor George was great at explaining everything and what to expect. Kept me informed throughout my wait. More

by Robertochavoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
July 14, 2022

Very good service. Fast and easy. Service manager was very friendly and kept me updated as I was waiting. More

by domanna08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Losuriello
July 14, 2022

The worst experience I have ever had with a car dealership. False promises, passed from one person to the next, and terrible customer service. Do not do business with these people. More

by Kam9381
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom, Robert
June 29, 2022

Anthony, John and Casey treated me as if I was family. Approachable, friendly, warm personalities.Casey zeroed in on the issue and had it fixed the same day. I had a question about the repair. John spo More

by bobweder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony DeJesus, John Niziolek, Casey
June 29, 2022

Best dealership ever! !! Omar and George got me my car in no time! Will come again:)) More

by Rana Abdallah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar, George
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