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Culver City Mazda

Culver City, CA

Overview
Employees
Reviews
Vehicles
4.8
3,077 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 3,077 reviews

July 24, 2026

Initially, I would have given a score of 1 but Richard was able to turn it around and delivered excellent customer service. Very pleasant, apologized for the scheduling error, explained in detail the serv More

by s.jordan11
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Tran
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Jul 24, 2026 -

Culver City Mazda responded

Thank you for taking the time to share your experience. We appreciate your honest feedback and are glad to hear that Richard was able to turn your visit around by providing excellent customer service. Taking the time to listen, apologize, explain the service details, and ensure you felt informed is exactly the level of care we strive to provide. We understand your first visit did not start as expected, and we truly appreciate the opportunity to earn your confidence. We’ll be sure to recognize Richard for his dedication, and we look forward to providing you with a smoother experience on your next visit.

July 23, 2026

Usually they are dismissive and impatient trying to get me out of there ( even when I have an appt) But Richard was very patient and welcoming More

by NICOLAMGAYLE
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Tran
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Jul 24, 2026 -

Culver City Mazda responded

Thank you for sharing your feedback. We're glad to hear that Richard provided you with a patient, welcoming, and positive experience. We understand how important it is to feel heard and valued, especially when you have an appointment and are taking the time to bring your vehicle in for service. Your comments are appreciated, and we're grateful for the opportunity to provide a better experience. We'll be sure to share your kind words with Richard and the team.

July 23, 2026

Great communication, excellent on time for getting things done, all very smooth on my end. Only thing was sad to not have my car washed (Miata soft top). More

by NIMMER.MIRANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2026 -

Culver City Mazda responded

Thank you for your great review! We're happy to hear that you had a smooth experience and that our team provided excellent communication and kept everything on schedule. We appreciate your understanding regarding the car wash. We always want to ensure every vehicle receives the proper care and attention it deserves. Thank you for trusting us with your service, and we look forward to continuing to provide you with a great experience in the future!

July 22, 2026

Everyone was so helpful and friendly! They answered all my questions and my car is in great shape. More

by sarahlreeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rosler
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Jul 24, 2026 -

Culver City Mazda responded

Thank you for your fantastic 5-star review! We're so happy to hear that our team was helpful, friendly, and took the time to answer all of your questions. It's great to know that your vehicle is in excellent shape and that you had a positive experience with us. We truly appreciate your trust and look forward to providing you with the same great service in the future!

July 21, 2026

When calling in, The AI interface is awful. My voicemails and texts to techs were not received in numerous visits. More

by CGEO3297
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Tran
Report | Print
Jul 24, 2026 -

Culver City Mazda responded

Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced when trying to communicate with our team. We understand how frustrating it can be when messages, voicemails, or texts are not received, especially when you are trying to get updates or assistance with your vehicle. Your comments regarding communication systems and follow-up processes have been shared with our management team for review. We appreciate you taking the time to bring this to our attention.

July 21, 2026

I always have a good experience from I always have a good experience bringing my car to Culver City Mazda. There is no pressure to do services and always hassle free. More

by destinybonet
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Tran
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Jul 21, 2026 -

Culver City Mazda responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you consistently have a great experience bringing your vehicle to Culver City Mazda. Thank you for choosing us, and we look forward to assisting you again in the future!

July 21, 2026

Quick, efficient, professional, really cares for customer Felt like my car was in good hands, didn't feel pressured to get anything extra, dealership respected my time, appreciated the multipoint inspection More

by srodriguez84
Recommend Dealer
Yes
Employees Worked With
Andrew Rosler
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Jul 21, 2026 -

Culver City Mazda responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience was quick, efficient, and professional. It means a lot to know that you felt your vehicle was in good hands and that our team respected your time while providing a comfortable, no-pressure experience. We’re also glad you appreciated the multipoint inspection, service video, and detailed estimate, our goal is always to provide clear communication so you can make informed decisions about your vehicle. Thank you for choosing us, and we truly appreciate your trust in our team. We look forward to assisting you again in the future!

July 21, 2026

It was really smooth and hassle free purchase. Michael was so helpful entire time. Thanks More

by terkivatanerdal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Khashayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Culver City Mazda responded

Thank you so much for your wonderful review! We’re thrilled to hear that your purchase experience was smooth and hassle-free, and that Michael was able to provide helpful guidance and support throughout the entire process. Creating a comfortable, stress-free experience for our customers is always our goal. We truly appreciate your kind words and thank you for choosing us. Congratulations on your new vehicle, and we hope you enjoy every mile!

July 19, 2026

Fast, professional service. The staff are all friendly and knowledgeable and work is completed in a timely manner. More

by MSTONEIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Culver City Mazda responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you experienced fast, professional service and that our team provided friendly and knowledgeable assistance. Completing quality work in a timely manner while keeping our customers comfortable and informed is always our goal. We truly appreciate your kind words and your recognition of our team’s efforts.

July 18, 2026

The work was done quicker than expected and the process was very easy Greta job More

by keyser10
Recommend Dealer
Yes
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Jul 21, 2026 -

Culver City Mazda responded

Thank you so much for your kind feedback! We’re thrilled to hear that the work was completed quicker than expected and that the overall process was easy and convenient. Providing efficient, quality service while making sure our customers have a smooth experience is always our goal. We truly appreciate your recognition of our team’s efforts. Thank you for choosing us, and we look forward to assisting you again in the future!

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