Culver City Mazda

Michael is professional and easy to communicate with. Roman stayed after hours to help us get the deal done. Everyone was knowledgeable, kind, and professional. Roman stayed after hours to help us get the deal done. Everyone was knowledgeable, kind, and professional. More

Three years ago, I went car shopping when my 14-year-old Honda Pilot had rolled 250k+miles and my 3 kids were all about driving themselves. After visiting way too many dealerships throughout OC, I was reall Honda Pilot had rolled 250k+miles and my 3 kids were all about driving themselves. After visiting way too many dealerships throughout OC, I was really discouraged. On some lots, I was actually ignored. On others, I was treated rudely or spoken to as if I had no idea what I was doing. I finally decided on a new Rav4 and called the salesperson. It was her day off and she said she contact me in the next day, when she was in the office the next two. Three days went by and nothing. I was ready to keep my Pilot, but it was in need of some serious work. I told my friend about my experiences and he put me in touch with Maria. She took time to speak with me on the phone, was extremely responsive, and gave me an outstanding lease deal on a new CX-5 And she did all of that in one day! Frank delivered my new car and walked me through all the features. When I drove off the lot, I was over the moon. Now that my lease is almost up, I was pondering what I wanted to do. I knew about the vehicle shortage, but I was relishing the idea of driving off the lot with another new car. I was driving home from Northern Cal and had some time to kill, so I called Maria for some advice. We talked a bit about my needs and she said she’d call me back. Within an hour, she called me with deal that got me in a new 2021 CX-5 that is a trim level higher than mine, extra mileage, the exact same mo pmt, and a very reasonable down. I picked up my new car the next day! Julio walked me thru the paperwork and, once again, Frank introduced me to my new CX-5 baby! I really could not ask for more! Five-star experience in every way! More

Awesome Amy hooked me up again with her superb service and super self. i used to see both Amy and George, but George is no longer working there. So it’s Amy all the way for me now!! See ya again soon. and super self. i used to see both Amy and George, but George is no longer working there. So it’s Amy all the way for me now!! See ya again soon. More

I found this dealership and the personnel I came in contact with super helpful and gracious. I would highly recommend it to anyone at all. contact with super helpful and gracious. I would highly recommend it to anyone at all. More

Service was better than most dealers I’ve been to in the West Los Angeles area. Steven in the service department provided through breakdown and explanation of the services to be performed of the offered sel West Los Angeles area. Steven in the service department provided through breakdown and explanation of the services to be performed of the offered selected and further assisted with customer questions that followed the completion services. More

Our experience with this service was excellent. We have brought in our car multiple times for the same issue. They identified the problem during this visit and we’re able to correct it. brought in our car multiple times for the same issue. They identified the problem during this visit and we’re able to correct it. More

Always a good experience with the service dept at this dealership....pleasant, timely - especially like the extra rides to and from my home. Thank you! dealership....pleasant, timely - especially like the extra rides to and from my home. Thank you! More

Great service this visit. I arrived at the dealer about 30 minutes early and the service dept. was able to take my car in right away. The service advisor, Steve greeted me with courteousness and profession 30 minutes early and the service dept. was able to take my car in right away. The service advisor, Steve greeted me with courteousness and professionalism. They arranged a Lyft ride for me to my job and notified me when my car was ready and provided a Lyft ride back to pick up my car. Great service and easy. More

Amy was great awesome service navigation chip was bad after previous service for a recall on infotainment system. Amy’s recommendations for Apple play system was a great option and after she took time t after previous service for a recall on infotainment system. Amy’s recommendations for Apple play system was a great option and after she took time to show me the operation of the system. She was absolutely the best service writer for the moment. Great customer service. Thanks again More

Kylon is a terrific salesman: knowledgeable, helpful, great to deal with. I think Max did our paperwork. He was a pleasure to deal with too. great to deal with. I think Max did our paperwork. He was a pleasure to deal with too. More