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Culver City Mazda

Culver City, CA

4.9
2,628 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,628 reviews

June 02, 2021

The service needed on my Mazda3 was explained very well by Steve to me. I was waiting for news in the lovely lounge...the coffee was wonderful! The driver who took me home was very nice. Thank you Lucy More

by lucyshiffrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 03, 2021 -

Culver City Mazda responded

Lucy, thank you for the kind review. Let us know if you need anything else. We appreciate your review.

June 01, 2021

Best car-buying experience EVER! Our Sales rep, Juan Zuniga was exceptional -- attentive, knowledgeable, honest, kind, polite, efficient. From the moment we walked in -- without an appointment, I might More

by ETHANSTEINBERG1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Alerta, Juan Zuniga
Jun 03, 2021 -

Culver City Mazda responded

We are glad that your experience with us was great! We will let Juan know about your experience with him.

June 01, 2021

Fantastic experience! Easy, helpful, informative, and such kind people! Thank you especially to Maria and Frank! They made the process of buying my first car so wonderful! More

by TARYN.ROSE.ALEXANDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Alerta, Frank Guziak
Jun 03, 2021 -

Culver City Mazda responded

Thank you for the kind review. We appreciate the feedback and we will let Maria and Frank know.

June 01, 2021

Service writer, Amy, greeted me timely. She was knowledgeable. Helped sort out coupon or special. Addressed minor warranty issue. All service done well and timely More

by HAWKSHAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 03, 2021 -

Culver City Mazda responded

Thank you for the five-star review, we are so glad we could help.

June 01, 2021

Over charges Had a question with my warranty called 3 Over charges Had a question with my warranty called 3 times left a message nobody called back Fallow up very bad Sold the car No more contact More

by NORMANVAKILI
Friendliness
Recommend Dealer
No
Employees Worked With
Alex Flores
Jun 03, 2021 -

Culver City Mazda responded

We are sorry this was your experience with us. We do always try to provide the best customer service, we are sorry about the gap in communication. Our apologies for missing the mark. We appreciate your review as it helps us do better in the future.

May 31, 2021

Amy Felix is always awesome! I've been fortunate to have her as my service advisor a few times. I really don't need to keep coming to the dealership, but I continue to because of the excellent customer and More

by quinteroliz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 03, 2021 -

Culver City Mazda responded

We will let Amy know that she did a great job. Thank you for the high review.

May 29, 2021

I had a very short amount of time to get a new vehicle, which was stressful. Kylon helped me decide on a model, get through all the paperwork, etc and I drove away the next day with my new car. Kylon put m More

by jtischer82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kylon Theus
Jun 03, 2021 -

Culver City Mazda responded

We appreciate the kind review and we will let our team know. If there is anything else we can help with feel free to come by or call

May 28, 2021

My service advisor Amy Felix was awesome. Thank you. Okay, THIS IS VERY ANNOYING! I was happy with my service. I am very unhappy about being bugged for a review and even length of my comment. More

by LPWINLA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 03, 2021 -

Culver City Mazda responded

We appreciate your comment and review. We will let Amy know about your kind review. unfortunately, Dealer rater has a minimum amount of words that someone can post. We do appreciate your time and if you need anything else please let us know

May 26, 2021

Always excellent service. Will continue to purchase all of our Mazda’s from this dealer. Great inventory and excellent prices. Highly recommended based on experience. More

by WHEELER.M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Tehrani, Steven Ruiz, Frank Guziak
May 27, 2021 -

Culver City Mazda responded

Thank you for your great review and for being a loyal customer! All of us at Culver City Mazda are happy to help!

May 22, 2021

I highly recommend Culver City Mazda. Definitely an amazing experience. There was zero pressure to purchase a vehicle, although I was there to purchase a Mazda, the associate had no idea I was ready to More

by KGODFREY82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Alerta, Aaron Corea
May 24, 2021 -

Culver City Mazda responded

Thank you for the feedback, we appreciate it to give our customers exactly what they are looking for. We are happy to help, and if there is anything else we can do please let us know.

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