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Culver City Mazda

Culver City, CA

4.9
2,639 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,639 reviews

February 24, 2021

Steven Ruiz was friendly and professional. The service was thorough but also efficient, which I really appreciated during these times. I was also able to make an appointment easily. More

by GM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 24, 2021 -

Culver City Mazda responded

Thank you for the excellent review of the Culver City Mazda Service Department, we genuinely appreciate it. We're so glad to hear you enjoyed working with Steven Ruiz and the team! Please let us know if there's anything more we can do to help.

February 24, 2021

Any was very helpfully and coordinated the service with me and Scandinavia Coach. She was timely and helped me pay over the phone. Very much appreciated More

by jerkoppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 24, 2021 -

Culver City Mazda responded

Thank you so much for leaving us a great rating and review of Culver City Mazda Service! We're so glad to hear that Amy and Scandinavia Coach were helpful and that everything went smoothly! Please let us know if there's anything more we can do to help.

February 24, 2021

My experience at Culver City Mazda was an excellent one all because of Arlene’s professionalism and her customer service skills. I walked in with a car in mind and she was able to not only meet my expectat More

by Sungpark0811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlene Quiros
Feb 24, 2021 -

Culver City Mazda responded

Thank you so much for taking the time to leave us such an excellent review! We are so pleased that Arlene was able to help you and make your car-buying experience and easy one. Customer service is very important here at Culver City Mazda, so we will make sure she hears about the great job she did. Please let us know if there is anything else we can do to help you and thank you again for sharing your experience.

February 23, 2021

Back for my second car at CCM and could not be happier! Everyone was a joy to work with and I felt taken care of every step of the way. I LOVE my new CX5! Special shout out to Ram, Maria, and Aaron for mak More

by latayinthecity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Tehrani, Maria Alerta, Aaron Corea
Feb 24, 2021 -

Culver City Mazda responded

Thank you so much for taking the time to leave the team at Culver City Mazda such an excellent review! We are so pleased that Ram, Maria and Aaron were able to help you and make your car-buying experience and easy one. We will make sure they hear about the great job they did. Please let us know if there is anything else we can do to help you. Congratulations on your new CX-5!!

February 23, 2021

My experience at Culver City Mazda was great, with Amy and everyone being so helpful, efficient and professional. The price was fair as well. I appreciate that COVID protocols were taken seriously. Thank More

by PATRICKTBROOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 24, 2021 -

Culver City Mazda responded

Thank you so much for your 5 star review and for taking the time to share your experience with Amy and our Culver City Mazda Service Department. We take customer service and safety very seriously and are pleased you felt secure. We appreciate your visit and hope to see you next time.

February 22, 2021

Very positive customer service experience. Short wait time to drop off vehicle. Clear and accurate information provided by attendant. Nice clean customer waiting room with drinks. Clean bathroom. More

by dgentry0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 24, 2021 -

Culver City Mazda responded

Thank you for your business and for taking the time to share your experience! Customer service and safety are our main priorities and we're glad we exceeded your expectations.

February 19, 2021

Best experience ever! Amy in the service department is a true gem! She made us feel like a welcomed and honored guest in 'their home' from the first moment we drove in. They are our new 'hometown' car place More

by VALENTINO.AG2G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 19, 2021 -

Culver City Mazda responded

This is what we love to hear! Thank you so much for taking the time to let us know about your excellent experience with Amy and our Culver City Mazda Service Department. We will make sure she hears all about the great job she did and hope to see you again soon.

February 18, 2021

Steve was my service advisor and he was absolutely wonderful. He’s so nice and very knowledgeable. Explained to me everything that was going to happen. More

by lsngolden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 19, 2021 -

Culver City Mazda responded

Thanks so much for leaving your great review of your experience with Steve in the Culver City Mazda Service Department! We always strive to provide the best possible customer experience, and we're happy to hear we hit the mark! Please let us know if there's anything else we can do for you!

February 18, 2021

Super professional and gave me the breakdown of work within moments of arriving. Amy was also super helpful in showing me where to request a lift to and from the dealership More

by Shenx91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 18, 2021 -

Culver City Mazda responded

Hello, Thanks so much for taking the time to rate us and leave us a positive review! We're so glad we were able to assist you during your visit, and we'll be sure to pass along your kind words for Amy! The Culver City Mazda Team

February 18, 2021

I was very satisfied with my visit at this dealership, Amy was very helpful, and it was a comfortable wait while my car was serviced. More

by ITZELPINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 19, 2021 -

Culver City Mazda responded

Thanks so much for your positive feedback and the five-star rating! At Culver City Mazda, we love hearing from our happy customers, and we appreciate you! We will make sure Amy hears about the great job that she did and look forward to your next visit.

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