Culver City Mazda

Aaron was a patient salesperson who did his best to get me the best deal, there were no hidden surprise fees which I really appreciated. me the best deal, there were no hidden surprise fees which I really appreciated. More

As always service was perfect! I would just love if we could arrange a borrowed car or something. But as always my car is running smooth thanks to the service team! could arrange a borrowed car or something. But as always my car is running smooth thanks to the service team! More

So nice and very helpful . This dealership is super clean and there service is great. I would recommend it to my family and friends. Great overall and there service is great. I would recommend it to my family and friends. Great overall More

Good attention and excellent service. The place also made me feel safe with the issue of measures against covid-19: everyone had their faces covered with a mask, sanitizers at hand, chairs with distance apar me feel safe with the issue of measures against covid-19: everyone had their faces covered with a mask, sanitizers at hand, chairs with distance apart, etc. In addition, the person who attended me explained the maintenance service of 40k miles for my car very well. More

Absolutely love Culver City Mazda. As a new Mazda/car owner they made me feel welcomed & exceeded customer service standards. I will definitely be returning whenever I need assistance with my car. George owner they made me feel welcomed & exceeded customer service standards. I will definitely be returning whenever I need assistance with my car. George helped me out and was very friendly! He answered any questions I had and made sure I was well taken care of! More

I recently took my car in for yearly, routine service. Steve in the Service Department is fantastic. He's been my service advisor the past few times, and he is always extremely professional, kind, and cle Steve in the Service Department is fantastic. He's been my service advisor the past few times, and he is always extremely professional, kind, and clearly and thoroughly answers any questions I have. He always walks me through the inspection report, too. Thank you again for another great service experience. More

Some years ago, I chose another Mazda dealer instead of this one because a salesman at Culver City tried to grossly overcharge me on an accessory I priced before signing. So when that other dealer shut dow this one because a salesman at Culver City tried to grossly overcharge me on an accessory I priced before signing. So when that other dealer shut down I was leery about bringing my cars here at first. But they run things very well at Culver City -- the staff yesterday was uniformly helpful, polite, and punctual. More

Excellent service from Culver City Mazda. Walk in expecting to buy and was treated as such. COVID guidelines are excellent and safe, the staff is always cleaning. expecting to buy and was treated as such. COVID guidelines are excellent and safe, the staff is always cleaning. More

Everyone working at CC Mazda that helped me was friendly and very good at their job. Scheduling the tune-up was easy and the turnaround of my vehicle was excellent. and very good at their job. Scheduling the tune-up was easy and the turnaround of my vehicle was excellent. More

Even with a scheduled appointment, I was told to wait by my car and was left to wait over 20 minutes to talk to anyone. I could see service workers milling around without talking to me. I eventually approac my car and was left to wait over 20 minutes to talk to anyone. I could see service workers milling around without talking to me. I eventually approached one of the workers outside to remind them that I was waiting, and no one had spoken with me yet. The entire time I was the only customer visible in the area, and I could see a few people working at their service desks not acknowledging me through the window. There was no urgency whatsoever. To say I was not impressed is an understatement. I would think that in this time of uncertainty customer support would be higher than ever. There was also some red flags on the vehicle "report card" that makes me think they did not do a thorough check as well. I don't think I will be coming back to get service here unless I really have to in the future. More