Culver City Mazda

Amy Felix was FANTASTIC from the moment I arrived to the time I picked up my car. A bit refreshing as my last experience at the dealership wasn't that great. I wasn't approached when I pulled up. Actually h time I picked up my car. A bit refreshing as my last experience at the dealership wasn't that great. I wasn't approached when I pulled up. Actually had to go inside to find someone to help me get my appointment started (not ideal during a pandemic). It also took 4 hours to do a basic service/oil change even with an appointment. That said, it was a complete turnaround in terms of my overall experience this time around and Amy deserves 5 stars across the board for her efforts! More

Steve is someone you are comfortable leaving your car with. He is communicative and projects a positive and professional attitude, no matter the external problems. with. He is communicative and projects a positive and professional attitude, no matter the external problems. More

Excellent Service !! Joseph Salazar was very Helpful . He was very Knowledgeable he had all the right answers for us. Very friendly and tentative to all our needs. was very Knowledgeable he had all the right answers for us. Very friendly and tentative to all our needs. More

Had a great experience. Erick was super helpful. He even took time to show me Volvo’s in addition to Mazda’s. He was very knowledgeable too. took time to show me Volvo’s in addition to Mazda’s. He was very knowledgeable too. More

I'll have to find a new service center. Unfortunately, Culver City has two strikes against them. The first time I went in for the regular oil change/service, the very next day I had a low tire pressure w Culver City has two strikes against them. The first time I went in for the regular oil change/service, the very next day I had a low tire pressure warning. They simply didn't put in enough air in one of the tires. The second service was a bit of a mess. They left a screwdriver and a Sharpie pen in the engine compartment. Nowhere that I think either could do any damage. But hey, I think we can agree that that's not good. The engine "cover" was a mess with oil drops and not properly pushed down/closed all the way. And, in my opinion, the oil has been over-filled. (I also had another low tire pressure warning the day after I got it home. That was due to a nail that I must have picked up on the way home). So I had to take it back. They say the oil level is fine. (It's not. It's about a quarter inch over the second/top indicator (called the "F Line") when the car is cool and not running). Maybe they were just having a bad day. But I'd say - definitely check your engine compartment and engine oil when you get home. I'm glad I did. Screwdriver and Sharpie were returned when I took it back. I will say that the service people who check you in are nice. I've simply lost confidence in the actual technicians at this location. More

Excellent and friendly service with no pressure to buy. Salesperson listened to all our concerns and withes. Easy and friendly negotiation and we got what we wanted at the terms we required. My second Maz Salesperson listened to all our concerns and withes. Easy and friendly negotiation and we got what we wanted at the terms we required. My second Mazda from this dealership and I will return. More

Eric was absolutely fantastic! He took such great care of me and ensured I left extremely happy and satisfied. He really went above and beyond. me and ensured I left extremely happy and satisfied. He really went above and beyond. More

This was my first oil change/service in the post COVID-19 world. Service was great and I felt comfortable with their new safety protocols in place. world. Service was great and I felt comfortable with their new safety protocols in place. More

Joyful experience from test drive to purchase! Victor Chavez made it a wonderful and easy process, and Maria and Julio added to the great experience. Everyone I interacted with at the dealership was kind Chavez made it a wonderful and easy process, and Maria and Julio added to the great experience. Everyone I interacted with at the dealership was kind, professional and helpful. Grateful. More

Friendly and fast service! Aaron took the time to set up my features and pair the phone. We were happy and satisfied by the exciting time of buying a new car. my features and pair the phone. We were happy and satisfied by the exciting time of buying a new car. More