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Culver City Mazda

Culver City, CA

4.9
2,613 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,613 reviews

August 20, 2020

Steve did an outstanding job to resolve multiple issues with my vehicle. He was very polite and up front about the recommended services. Awesome work! More

by PABLOGARZAJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 21, 2020 -

Culver City Mazda responded

Hello Pablo, Thank you for leaving us your feedback! We're always happy to see a positive review from one of our customers! We'll be sure to pass along your kind words for Steve, and we hope to work with you again, soon! All the Best, The Culver City Mazda Team

August 20, 2020

Service department was extremely unorganized and slow. The "appointment" I scheduled did not mean anything as I had to wait over an hour to drop my car off after the time I selected for an appointment. I More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Mejia
Aug 25, 2020 -

Culver City Mazda responded

Hello J, We're very sorry to see the lower rating. We apologize for the amount of time it took to have your vehicle serviced. We appreciate your feedback as it is what helps us do better next time. We'd like to further discuss your experience over the phone to see how we can make it right. Please reach out to us at your earliest convenience. We look forward to hearing from you.

August 20, 2020

It was great working with Culver city Mazda. Very easy going - polite and helpful good staff. They do everything possible to take care of their clientele. I was given a date and my car was ready sooner th More

by OLE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz
Aug 21, 2020 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to leave us a great review! We really appreciate your kind words for our team. If there's anything more we can do to help, please let us know! Best, The Culver City Mazda Team

August 20, 2020

My son and I bought a new Mazda from this dealership. They were an absolute pleasure to deal with. I had originally spoken to Erick who was our salesperson. I told him we had a 2012 Mazda 3 that I wan More

by SSM1693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max in the Finance Department was great!, Max Ginsberg, Maria Alerta
Aug 21, 2020 -

Culver City Mazda responded

Hello, Wow! What a stellar review! Thank you so much for taking the time to share your experience with us, We're thrilled to hear you enjoyed your visit and were able to move through the process so efficiently! We hope to serve you again, soon! Best, The Culver City Mazda Team

August 20, 2020

Everyone at Culver City Mazda was very polite and helpful. They worked with me to get me in the car I wanted for the price I wanted. More

by MADELINEWILSON92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Culver City Mazda responded

Hello Madeline, What a great review! Thank you for leaving us your positive feedback and review! We hope you're enjoying your new Mazda! If there's anything more we can do to help, please let us know! All the Best, The Culver City Mazda Team

August 18, 2020

Very modern approach (texting, complimentary Lyft rides) which is appreciated. Everything was explained up front and upon completion. I'm knocking a star because I arrived when they said my car would be r More

by JPISBELL
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 20, 2020 -

Culver City Mazda responded

Hello, We're very happy to hear your experience during your visit was a pleasant and efficient one! We appreciate you taking the time to leave us your feedback as well, as that is what helps us understand how we can continually improve and better serve our customers. We look forward to working with you again! All the Best, The Culver City Mazda Team

August 18, 2020

It was very easy to bring my car over to get the tire changed. My car was ready faster than expected and they even helped fit my recall in. Thank you! More

by kimberliechap1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso
Aug 20, 2020 -

Culver City Mazda responded

Hello Kimberlie, Thank you so much for the wonderful review! We're very happy to hear your service appointment went so efficiently, and we look forward to working with you again, soon! Best, The Culver City Mazda Team

August 18, 2020

Steve went over the process and results of the service very clearly. Everything from arrival to departure was very streamlined, and I felt comfortable with their practices regarding the pandemic. More

by MELISSASHIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 20, 2020 -

Culver City Mazda responded

Hello Melissa, Thank you so much for taking the time to leave us your rating and review! We're glad to hear Steve was such a big help during your service appointment and that you felt comfortable throughout the process. We look forward to working with you again! All the Best, The Culver City Mazda Team

August 17, 2020

I thought the service was good until I drove my car the next day and the same problems started up again. The repairs were so expensive and it appears they weren’t fixed at all. More

by mklauer3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Mejia
Sep 28, 2020 -

Culver City Mazda responded

Hello, We're very sorry to see the low rating and to hear about your experience. Please reach out to us at your earliest convenience so that we can learn more about your visit. We hope to speak with you soon.

August 15, 2020

Basic Mantinance The staff is friendly and efficient. The place is very clean. It provides Lift rides which is a big help; I did not have to wait. More

by Don't have a screen name
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't do it because I don't deal with these people.
Aug 17, 2020 -

Culver City Mazda responded

Hello, Thank you for the great rating and review! We're always happy to provide the best customer service, and we hope to work with you again, soon! Best, The Culver City Mazda Team

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