Culver City Mazda | Page 179

Unresponsive, closed on Saturdays. An associate texted me on a Friday to let me know my car was ready, and said "feel free to text me if you have questions." I texted back, asking if I An associate texted me on a Friday to let me know my car was ready, and said "feel free to text me if you have questions." I texted back, asking if I could pick the car up on Saturday. They didn't respond. The website said "now open on Saturdays" so I assumed I could come get my car. When I called Saturday morning, since I never got a response, I learned that they were closed. So I had to go the weekend without my car. Had they responded to my text on Friday, all of this could've been avoided. More

Great! Steve was super helpful with checking me in for the service. He texted with updates and the ETA of when my car would be done. Great service! Steve was super helpful with checking me in for the service. He texted with updates and the ETA of when my car would be done. Great service! More

Friendly It was my first time visiting Culver City Mazda and I must say I was very happy with their customer service skills. Super friendly and attentive. I'll It was my first time visiting Culver City Mazda and I must say I was very happy with their customer service skills. Super friendly and attentive. I'll be going back. More

Love this dealership and their customer service. They are very professional. Everyone had on a mask which was a plus for me die to everything that is going on. Awesome dealership very professional. Everyone had on a mask which was a plus for me die to everything that is going on. Awesome dealership More

My family is on a road trip from Seattle and wanted to get a maintenance check in the two days we were in LA. Took me in right away and the staff was great. So polite and expeditious. Pricing was perfect get a maintenance check in the two days we were in LA. Took me in right away and the staff was great. So polite and expeditious. Pricing was perfect too. Thanks everyone! More

The lift rite was good option for me waiting in there for two hours. Very professional even the guy that greets you when you drive in. two hours. Very professional even the guy that greets you when you drive in. More

Transmission Steve is the best. I really appreciate all of his help during this transition to Los Angeles. I look forward to doing more business with him. Steve is the best. I really appreciate all of his help during this transition to Los Angeles. I look forward to doing more business with him. More

a great service visit. it was my 1st time there because my previous dealer, santa monica mazda, had closed. amy handled all my questions and concerns. she couldn't have been it was my 1st time there because my previous dealer, santa monica mazda, had closed. amy handled all my questions and concerns. she couldn't have been more courteous and professional. thank you! More

After leasing several vehicles through CCV/Tony/Arlene, I remain very pleased with their professionalism, efforts to accommodate, fairness, and courtesy. Although there is a Volvo and a Mazda dealership clo remain very pleased with their professionalism, efforts to accommodate, fairness, and courtesy. Although there is a Volvo and a Mazda dealership closer to my home, I remain a customer at CCV. I even rely on CCV for servicing, in spite of its greater distance. More

Polite, patient, professional service person that was thorough and answers all questions in a patient manner. Explanations were clear. Instruction of process clear. Everything went smoothly. thorough and answers all questions in a patient manner. Explanations were clear. Instruction of process clear. Everything went smoothly. More