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Culver City Mazda

Culver City, CA

4.9
2,618 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,618 reviews

February 06, 2020

I had a great experience. Amy was really kind and helpful, and I really appreciate how well organized everything is with the electronic system, email receipts, Lyft rides, etc. I feel super satisfied More

by Luna
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 06, 2020 -

Culver City Mazda responded

Hello Luna, We are pleased to hear you had a great experience and felt super satisfied. We appreciate the kind words of the team and will tell them to keep up the great work. We look forward to working with you again! Best, The Culver City Mazda Team

February 06, 2020

Amy is the best!! She followed through with everything Amy told me exactly what the issue was and exactly how it will be handled. She is very courteous and thorough. She is respectful and explains everyt More

by BTRTECH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 10, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to write a great review of Amy. We appreciate your kind words and will pass them along. We look forward to working with you again. Best, The Culver City Mazda Team

February 06, 2020

Stellar service from the day I purchased my CX-5 through my appointment yesterday! Excellent team at Culver City Mazda. Especially Steven Ruiz in the service department. More

by PATY92972
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 06, 2020 -

Culver City Mazda responded

Hi Paty, Thank you for taking the time to write a great review. We appreciate the kind word Steve and the team. We are pleased to hear your service was stellar and look forward to working with you again. Best, The Culver City Mazda Team

February 05, 2020

Great experience Quote was accurate. Service was fast. Lyft provided to and from dealership. People were friendly. Car runs great and I will definitely be back next ti More

by WILKINS.C.DANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladis Belloso
Feb 05, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to write a great review. We appreciate all the feedback and are happy to hear your time with us was fast and friendly. We look forward to working with you again. Best, The Culver City Mazda Team

February 05, 2020

This place feel like a family. All staffs are attentive, professional, informative. My interactions with various personals were pleasant. I appreciate that Victor spent time setting up the system when he de More

by Mgilinsky
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor, who took me for test drive and made delivery. , Leigh Bachler, Rosie Milad
Feb 05, 2020 -

Culver City Mazda responded

Hello! We appreciate your kind words of the team. We will let them know to keep up the great work! We are so pleased to hear everything went well and thank you for being part of the Culver City Mazda family. Best, The Culver City Mazda Team

February 04, 2020

Easily accommodated walk-in Amy is as always a wonderful delight to see when i come in for service. Other team members were awesome too, I just don't remember their names. More

by GOSSEGOTHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 04, 2020 -

Culver City Mazda responded

Hello, Thank you for the great review of Amy and the team. We are happy to hear that your time in our service department has been great and we look forward to working with you again. Best, The Culver City Mazda Team

February 04, 2020

Update to prior review- downgraded to 2 stars. Have left my name and number for the sales manager to return my call to resolve the issue 3 times over the past several days. I also provided my email as reque More

by MHS22
Recommend Dealer
No
Employees Worked With
Sales Manager
February 04, 2020

Wonderful surprise I was a SM Mazda center customer who received zero heads up about their closure. Thrilled to know CulverCity is far better in every way! More

by domirose88
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 05, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave a review. We are pleased to hear you had a great experience in our service department. We look forward to working with you again. Best, The Culver City Mazda Team

February 03, 2020

Thank you for making this so easy I will be honest that I was dreading the end of my lease. This was the first time I had leased, I had always bought my car in the past. But my comm More

by MEG.A.DAHLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Khashayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siya Bourat, Diallo Pinkgard
Feb 04, 2020 -

Culver City Mazda responded

Hello, Thank you for the great review. We are so pleased to hear you had a great experience. We appreciate the kind words of Michael and we look forward to working with you again. Best, The Culver City Mazda Team

February 03, 2020

It was good except I left and immediately got pulled over for a tail light out which I assumed they would of seen and fixed. More

by JILLIAN.BOSKOVICH
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Culver City Mazda responded

Hi Jillian, Thank you for taking the time to write a review. I wanted to apologize for the oversight regarding the tail light. Checking the tail light is part of our regular procedure and I am sorry we missed it. If you'd like to come back in I'd love to offer you a bulb replacement and a mini-detail free of charge for the inconvenience. Thank you for your understanding and we look forward to hearing from you. Best, Roman Garcia Service Manager (310) 391-0462

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