Culver City Mazda

CAR WASH Service was great, quick and fast. Only complaint is the car wash was not very thorough and I still felt like I needed to take my car to get washed af Service was great, quick and fast. Only complaint is the car wash was not very thorough and I still felt like I needed to take my car to get washed after I picked up my car. More

Excellent Service Steve Ruiz my service advisor is always very welcoming with a smile and helpful. He takes an interest in his customers to produce complete customer sa Steve Ruiz my service advisor is always very welcoming with a smile and helpful. He takes an interest in his customers to produce complete customer satisfaction and loyalty. More

Came in for the Recall everything was super quick, easy & painless!I got the recall notice 1 day & got my car in the next. From there, they were able to fix the recall issue everything was super quick, easy & painless!I got the recall notice 1 day & got my car in the next. From there, they were able to fix the recall issue as well as something else minor, and I had my car back within 2 hours, all clean, too! More

Best Customer Service I made a call about an advertisement for lease trade-in. Dennis worked with me and did everything by phone due to a situation in which I couldn’t come I made a call about an advertisement for lease trade-in. Dennis worked with me and did everything by phone due to a situation in which I couldn’t come to the dealer. Everything was done overnight and he personally delivered my new car to my work and picked up my old vehicle. The whole process took 15-20 minutes. Was able to do the exchange during my lunch time! More

Another dealer dropped the ball they got it done! My daughter and I were gonna get a car we were working with a dealer but them things feel apart. The guy we were working with was not there and the ot My daughter and I were gonna get a car we were working with a dealer but them things feel apart. The guy we were working with was not there and the other sales guys didnt know about us. Called you guys to see if you could do something? It was 15 minutes to closing on a Labor day weekend (I thought no way in xxxx) sure come on down well take a look. Within an hour we had new car and you took our trade in no problem. They stayed open 1 1/2 hours longer for us! Saul Mendez saw we were a little pissed off but sat us down gave us some water and LISTENED to us explain our problem with other dealer. He got Leigh Bachler to run our credit while we selected a car. Leigh also explained our trade in options as to how to structure the deal. No dealer has ever explained that to me before and Im in my 50s. Usually its blah, blah, blah. Max Ginsberg explained the contracts and took the time to show us what to expect from Mazda going forward. More

Great Service Amy was excellent in helping me with any of my concerns and questions. She even waiting for me past closing to pick up my car. I definitely recommende Amy was excellent in helping me with any of my concerns and questions. She even waiting for me past closing to pick up my car. I definitely recommended the service here. More

Excellent It is a great experience having service on my car. Amy is always so helpful and there to answer all my questions, they have a Lyft take me home and th It is a great experience having service on my car. Amy is always so helpful and there to answer all my questions, they have a Lyft take me home and then when the car is ready, they send a Lyft to bring me back. It is an overall great experience. More

Good service, great price, nice people. Although the waiting was longer than anticipated, the result was worth the wait. Everyone with whom I came in contact, including the valet, the recep Although the waiting was longer than anticipated, the result was worth the wait. Everyone with whom I came in contact, including the valet, the receptionist and the sales and finance folks, was friendly, helpful and treated me as a valued customer. The car is fabulous. More

Excellent customer service Excellent customer service!!! Steven explained the service and kept me informed throughout the process. I would recommend Steven and Mazda service, ev Excellent customer service!!! Steven explained the service and kept me informed throughout the process. I would recommend Steven and Mazda service, everyone was very friendly. More

Great Pricing, Long Waiting Culver City internet sales manager was straightforward and "trickless" during the negotiation process. That was a positive and pleasant experience. Th Culver City internet sales manager was straightforward and "trickless" during the negotiation process. That was a positive and pleasant experience. The downside is that we had to wait for about five hours to get the car ready. I assume they were understaffed on that weekend and this caused the delay. Overall, happy with my purchase. More