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Culver City Mazda

Culver City, CA

Overview
Employees
Reviews
Vehicles
4.9
2,618 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,618 reviews

December 13, 2023

Great service! They handled the insurance adjuster and took care of the repairs with minimal supervision by me. The car is running great! Definitely glad the serv More

by IDEMA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez-five stars!
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Dec 14, 2023 -

Culver City Mazda responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

December 13, 2023

Service Rep, Richard, was terrific! Car was there for oil change and it was finished very quickly. More

by kellyh
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
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Dec 14, 2023 -

Culver City Mazda responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

December 11, 2023

Always busy. My technician didn’t even go through the report with me and just gave me my car back More

by Enzoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Calles - 2 Stars
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Dec 11, 2023 -

Culver City Mazda responded

We are sorry to read about your experience and will be discussing it at our next staff meeting. As always, we appreciate the feedback.

December 11, 2023

John did a great job and I really appreciated his help. My car is in great shape thanks to your professional service department! More

by erussell313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Dec 12, 2023 -

Culver City Mazda responded

This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that John and our team have exceeded your expectations! Please let us know if there is anything more that you need.

December 06, 2023

Service was great. the team went above and beyond and were very accommodating. Had lots of communication and updates throughout the process too. More

by MONICA35
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Calles
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Dec 06, 2023 -

Culver City Mazda responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

December 05, 2023

Professional and quick. Minimal wait. Waiting area was comfortable and the coffee and snacks were fresh. Car runs like a dream. More

by MGOOTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't recognize the pictures are too small.
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Dec 06, 2023 -

Culver City Mazda responded

Thank you for your business and posting a review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

December 02, 2023

Thank you to Tony and Arlene who gave us such a great deal and made us feel special and felt no pressure like you usually do at other dealerships. And thank you so much to Bryant who delivered our car an More

by maigle111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Culver City Mazda responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service exceeded your expectations. We'll be sure to pass on your kind words to Tony, Arlene and Bryant.Please let us know if there's anything else we can do for you.

December 01, 2023

Very helpful and efficient. They work with you to show you what needs to be done now and what you can put off till later if you can't afford to do everything at once. More

by dawnjimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez
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Dec 04, 2023 -

Culver City Mazda responded

Thank you for allowing us to earn your business! All of us at Culver City take great pride in providing nothing less than exceptional service, and we are glad that was your experience! Please don't hesitate to reach out if you have any questions!

December 01, 2023

I am very impressed with your service team. I have never received such exemplary service. More

by KPALENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriquez
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Dec 04, 2023 -

Culver City Mazda responded

We love to read reviews like this one! Thank you so much for sharing your experience at Culver City Mazda. We are so pleased to hear that our service team was able to give you the service you deserve. Please don't hesitate to call if you have any questions.

December 01, 2023

Prompt, friendly, and accommodating service support as always. Receptionist was helpful booking my Lyft ride to and from the dealership. Payment staff was quick and competent. More

by CGEORGEDEHAAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Castillo
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Dec 04, 2023 -

Culver City Mazda responded

Thank you for your fabulous recommendation and review! All of us at Culver City Mazda are so pleased you enjoyed your experience working with our team, and we look forward to working with you again! If there is anything more we can do, please let us know.

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