Culver City Mazda

I had a very positive experience with Jonathan and everyone at the Culver City Mazda. everyone at the Culver City Mazda. More

I always get my service done here and the staff as well as service is amazing. as service is amazing. More

Fast, easy, welcoming, efficient. The service experience at Culver City Mazda was fantastic. Jonathan was extremely personable and took the time to explain the repair recommendations The service experience at Culver City Mazda was fantastic. Jonathan was extremely personable and took the time to explain the repair recommendations and ensure all my concerns were addressed. He was even able to add on my request for an oil change and checkpoint service to my appointment. This was my first time bringing the vehicle in for service at this location and will definitely be coming back again, almost entirely because of Jonathan. Thanks for the great experience. More

Great service and always treated with respect. Love the SA’s and techs - always nice and informative Love the SA’s and techs - always nice and informative More

I am writing to express my dissatisfaction with the car I purchased from your dealership 3 months ago. The car, Mazda CX50 2023, has been giving me trouble the week after I drove it off the lot. The car does purchased from your dealership 3 months ago. The car, Mazda CX50 2023, has been giving me trouble the week after I drove it off the lot. The car does not turn on reliably and often displays a low battery warning, Safety and driver support system partially disabled among other codes, I've been using a jump starter even after being fully charged. This is unacceptable for a brand new car that cost me over $42,000. I have contacted your customer service department several times and they told me to bring the car in for inspection, but they did not offer me a loaner car or a refund. I've been having battery issues and not able to turn on the engine in the morning after leaving the car off for more than 8 hours which is absurd. The battery and engine are a vital part of the car. I am very disappointed with the quality of the car and the service I received from your dealership. I feel like I have been cheated and misled by your false advertising and promises. I hope that you either replace the car with a fully functional one or refund my money in full. I also expect an apology and an explanation for this situation. If you do not resolve this issue to my satisfaction, I will take legal action and report you to the Better Business Bureau for selling Lemon Cars. I hope to hear from you soon and have this matter resolved. More

The only problem I had was my call to the service department must not worked because when I got there John did not have my 11:20 reservation. He stepped up and handled the situation like the pro he i department must not worked because when I got there John did not have my 11:20 reservation. He stepped up and handled the situation like the pro he is. I appreciate the attention that he paid to my situation. More

Like always ! ! Exceptional service from Miguel. Had an issue with my CarPlay ended up being user error. Appreciate their kindness and patience with us. ! Exceptional service from Miguel. Had an issue with my CarPlay ended up being user error. Appreciate their kindness and patience with us. More

Nice place to wait for the car to be serviced. Super people that share the location and expected time needed to finish the job. Super people that share the location and expected time needed to finish the job. More

I wouldn’t take my CX-9 anywhere else. Their whole staff is #1. Looking forward to my next service. Their whole staff is #1. Looking forward to my next service. More

Had a back up light issue and Miguel, and Sergio helped me right away. Safety is a priority with them. me right away. Safety is a priority with them. More