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Culver City Mazda

Culver City, CA

4.9
2,613 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,613 reviews

October 20, 2022

I arrived a little early and I was checked in within a few minutes. My service Rep, Steve Ruiz, went over my car and verified why I brought the car in. He asked if I needed a ride. I declined until told m More

by kec712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 21, 2022 -

Culver City Mazda responded

This is such a wonderful review and it's customers like you that remind us why we strive to always give the best service possible! We're so glad you enjoyed working with Steve and that you were happy with the level of service you received. We will pass along your kind words to Steve, and that his hard work is appreciated. We hope to be of assistance to you any time you come back to visit.

October 20, 2022

Miguel was professional polite and efficient. Tech video was very informative Excellent service visit. Will definitely return. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Culver City Mazda responded

Hi Sandy, thank you so much for taking the time to leave us a review and rate us 5 stars. We're thrilled to read that the customer service Miguel and our service department provided exceeded your expectations. As part of our Culver City Mazda Promise we want to have complete transparency with our customers and we are glad to hear that you were happy with the video our technicians provided for you. We look forward to serving you again!

October 19, 2022

Miguel the customer service rep was very helpful and understanding. He explained the problem and suggested how to resolve it More

by dorian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Culver City Mazda responded

We really appreciate you taking the time to leave us a 5 stars rating! We love reading that you enjoyed working with Miguel and we will let him know that his work is appreciated. Please let us know if there is anything more we can do for you.

October 18, 2022

Everyone is always friendly and efficient. Great communication and appreciate the videos as well. Keep up the great work! More

by MICHELLE_SL_LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionists are very friendly and helpful., Steven Ruiz
Oct 19, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to review and rate us 5 stars! It's a pleasure to know that you enjoyed the customer service our team provided during your visit. We are glad to hear that you are happy with the video our technicians sent you and as part of our Mazda Promise we want to have transparency with our clients. We hope to be of assistance to you any time you come back to visit.

October 17, 2022

Steve is always great to work with. I highly recommend him and the Mazda team ! More

by angry98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Ruiz, Florin Lasca
Oct 18, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a comment on your experience with us. We will surely pass along your kind words to Steve and let him know that his hard work is appreciated! We look forward to your next visit and continuing to meet your expectations.

October 13, 2022

Thank you so much for the excellent service that you provide! Special thank you to Joseph for a great attention, amiability and diligence making everything easy and a wonderful experience! Great job! More

by JOSEBRAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Salazar
Oct 14, 2022 -

Culver City Mazda responded

We are extremely happy to hear that you had such a wonder experience working with Joseph during your visit! We will definitely let Joseph know about how happy you are with the service he provided and that his hard work is appreciated. We look forward to continue providing you exceptional service for your next visit.

October 11, 2022

Very helpful and efficient. They managed my rides with no delay and my car was ready within 2 hours. More

by TAMYROITER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Culver City Mazda responded

We appreciate you taking the time to review and rate us 5 stars! It’s always a pleasure to hear that our team has been providing excellent customer service. We strive to make our customers happy, and we’re glad we hit the mark! Please let us know if there is anything else we can do for you.

October 11, 2022

Miguel was great and my car was serviced and ready for pickup in less than 2 hours! More

by SONNY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to rate and review us! Our team is always doing their best to provide exceptional service in order for our customers to have an excellent experience during their visit. We appreciate the loving feedback and we hope to continue providing you with exceptional service for your next visit.

October 11, 2022

It was easy and quick, which I appreciated! My only issue was at the very end when my car wasn’t dried from the car wash. More

by TESSAKREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Culver City Mazda responded

We're elated to read that you enjoyed your experience with our team and that you received a high level of customer service! We appreciate your feedback about the complimentary car wash that we offer our customers, as we are always looking for ways to improve. We look forward to be of assistance to you any time you visit us.

October 09, 2022

Miguel was very nice and polite. The car ride service home and then back to dealership was great. More

by JOHNNYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Culver City Mazda responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We are glad to hear that you enjoyed the car service we have available for our customers. We will pass along your kind words to Miguel and that his hard work is appreciated. Please let us know if there's anything else we can do for you.

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