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Culver City Mazda

Culver City, CA

Overview
Employees
Reviews
Vehicles
4.9
2,613 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,613 reviews

May 03, 2022

Steve was helpful, efficient and explains to me how my tailgate automatically unlocks, which has puzzled me for five years. More

by SCOTTXWOOLLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
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May 04, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to rate and review us! We’re so glad you enjoyed working with Steve and that you were happy with the level of service you received. We will make sure that Steve hears about your kind words.

May 03, 2022

Amy was Fantastic. She clearly communicated with me about where my car was in the process and timed things well so I arrived just in time for them to be done. Amy looke More

by TONYALK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
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May 04, 2022 -

Culver City Mazda responded

We love hearing such amazing feedback! Thank you for taking the time to leave us a review! Here at Culver City Mazda we take great pride to provide nothing but exceptional service and being diligent in our explanations with our customers. It’s always a pleasure to hear that our team has been providing excellent customer service. We will make sure that Amy hears your kind words. Please let us know if there's anything else we can do for you.

May 03, 2022

Great service, very friendly, helpful and professional. Appreciated all the instructions for all the electronic gizmos on my new car. Definitely would recommend. More

by RAYESPARZA61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2022 -

Culver City Mazda responded

We love hearing such amazing feedback! It’s always a pleasure to hear that our team has been providing excellent customer service. Here at Culver City Mazda we take great pride to provide nothing but exceptional service and being diligent in our explanations with our customers. We strive to make our customers happy, and we’re glad we hit the mark!

May 02, 2022

Great service, great video diagnosis. Good communication throughout the process. A bit hard to book appointments. You have to schedule to drop off. More

by mlennon11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
May 03, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review your experience! We have been extremely busy and shorthanded for various reasons and in result our appointment openings are booked as soon they open. We do appreciate your feedback as we are always looking to improve.

May 02, 2022

Steve is very helpful in arranging the appointment, as well as getting everything finished in a thorough/timely manner. More

by P
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
May 03, 2022 -

Culver City Mazda responded

We appreciate so much for taking the time to rate and review us! We're so glad you enjoyed working with Steve and that you were happy with the level of service you received. Please let us know if there's anything more we can do.

May 02, 2022

Everything went smooth, it was great! Steve was very helpful and explained everything that was going to happen during the service. More

by astelfair
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
May 03, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a review and rate us. We are glad to hear that our team provided excellent service. We will make sure Steve hears about your kind words. We strive to make our customers happy, and we’re glad we hit the mark!

May 01, 2022

Smooth and pleasant experience. Service advisor was very easy to work with. No pressure exerted to try and get extra work done that I have experienced at the other dealership. I More

by GRAHAM7X7
Recommend Dealer
Yes
Employees Worked With
Richard Pia
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May 02, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to review your experience with us. We strive to make our customers happy, and we’re glad we hit the mark!

April 30, 2022

Was treated with respect excellent service time efficient good all around service thanks Mike for taking good care of us More

by sd12356
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
May 02, 2022 -

Culver City Mazda responded

We appreciate you taking the time to rate us and leave us a review. It's always a pleasure to hear that our team has been providing excellent customer service, and we will make sure Mike hears about your kind words.

April 29, 2022

Amy was amazing! Pleasant to work with from beginning to end. I also appreciated the complimentary Lyft ride to and from my home. More

by JANELLE.M.SMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
May 02, 2022 -

Culver City Mazda responded

Thank you for taking the time to leave us a comment on your experience with us. We're so glad you enjoyed working with our team and that you were happy with our customer service. Please let us know if there's anything more we can do.

April 29, 2022

Received amazing service throughout the entire process. Video of things needed and inspection of my car was provided by service advisor even kept me in the look the entire time with constant updates about More

by J.martinez.89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Report | Print
Apr 29, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to review us! We are thrilled to read that our customer service and our service department exceeded your expectations. Please let us know if there is anything we can do for you.

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