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Culver City Mazda

Culver City, CA

4.9
2,613 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,613 reviews

March 29, 2022

Amy was very professional and my vehicle was done much earlier than expected! Had a really great experience here. More

by fmarrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Mar 30, 2022 -

Culver City Mazda responded

Thank you so much for the wonderful star rating and review! We're glad you enjoyed your experience with us and we look forward to your next visit!

March 29, 2022

the sale representative is very warm and considerable. he answered all my questions. most importance thing is he arranged the shuttles for me. More

by LIUZENGQUAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Lagua
Mar 30, 2022 -

Culver City Mazda responded

Thank you for your fabulous review! All of us at Culver City Mazda are so pleased you enjoyed your experience working with Charlie, and we look forward to working with you again! If there is anything more we can do, please let us know.

March 29, 2022

I recommend this dealership ship to anyone who’s in the market for a Madza or Volvo, the entire staff is very professional and don’t pressure the buyer at all. More

by elizabethbernal1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Flores
Mar 30, 2022 -

Culver City Mazda responded

What a great recommendation and review! We're so glad you enjoyed your experience working with our team. Please let us know if there is anything else we can help you with.

March 29, 2022

Bad service - put too much oil when changing oil resulting in smoke coming out of tail pipe . Had to tow the car using my insurance to get it fixed . More

by SHRUTHI.BALA15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miguel
Mar 30, 2022 -

Culver City Mazda responded

I am sorry to hear your experience was not a positive one, Shruthi. This is not the service we strive to provide and we appreciate you taking the time to let us know about it so we can improve in the future.

March 28, 2022

It started with scheduling. I called for an appointment and I was immediately directed to Mazda service. The young I spoke with advised of the earliest available appointment whi More

by kec712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Mar 29, 2022 -

Culver City Mazda responded

We love hearing such detailed feedback! All of us at Culver City Mazda wake up in the morning hoping to provide nothing less than exceptional service, and we are glad to hear that that has been your esperience! More importantly, we love that you've chosen to take your valuable time and use it to help others find great dealers that suit their own needs!

March 28, 2022

Miguel was very helpful and was very attentive to all my questions! Will definetly be coming back! More

by Alexandria1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Apr 12, 2022 -

Culver City Mazda responded

Thanks so much for the five-star rating and review! We're so glad you enjoyed your visit and we look forward to working with you again!

March 28, 2022

Culver city Mazda I was very professional polite and friendly. They have excellent customer service. More

by GIBSONRICARDO06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Mar 28, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!

March 23, 2022

Miguel was really great! Great energy so early in the morning and fast service. Mazda makes the inconvenience of car service pleasant! More

by DUG2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel, Amy Felix
Mar 24, 2022 -

Culver City Mazda responded

This is a wonderful review! Thank you for taking the time to let us know about your experience working with Miguel and our service department. We appreciate you!

March 23, 2022

I am happy with the service and that my car was done in a short timeframe, so I could wait at the dealership. More

by flaviyake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Champaigne
Mar 24, 2022 -

Culver City Mazda responded

Thank you so much for taking the time to rate and review your experience in our service department! Please let us know if there is anything more that you need. We are happy to help.

March 21, 2022

Jaun was great. Fast. No BS. Got in and out. One issue unrelated to Jaun - Had to wait almost 1 hr to speak w/ sales rep. Was never told nor updated on length o More

by RU486U4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylon Theus, Juan Zuniga, Diallo Pinkgard
Mar 22, 2022 -

Culver City Mazda responded

Thank you for your business and recommendation. Good to read about receiving good customer service from Juan, but sorry to hear about your frustration over the wait. We appreciate the feedback, as we are always trying to improve our services. Please let us know if there's anything else we can do for you.

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