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Culver City Mazda - Service Center

Culver City, CA

4.8
1,931 Reviews

1,931 Reviews of Culver City Mazda - Service Center

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January 02, 2025

I like that a video walkthrough of the service was provided, as well as complimentary lyft ride back home and back to the service centre. Thank you. More

by k14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Culver City Mazda responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

December 31, 2024

Super friendly and knowledgeable! I highly recommend them! You can either wait while they service your car or leave and return when it's finished. More

by GREGTRADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Culver City Mazda responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 24, 2024

Miguel was great! Explained everything clearly, he fixed and showed me how to use the voice in the navigation system that had gone off. More

by BAKAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Culver City Mazda responded

We're happy you found our staff to be so supportive during your experience here at Culver City Mazda. We are always more than happy to assist you if anything else comes up.

December 24, 2024

Very professional. Kept me posted on progress of job. Very friendly. Video of the work done on the car was very worthwhile. More

by MELINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Culver City Mazda responded

Thank you so much for sharing your experience at Culver City Mazda. We are so pleased to hear that Miguel and our team were able to give you the service you deserve. Please don't hesitate to call if you have any questions.

December 21, 2024

Rich Tran was my service department advisor and he was such a pleasure to work with. He was patient and helpful. He treated me with respect and thoughtfulness. The women working the front desk -- in charg More

by emilyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Culver City Mazda responded

We're glad to know you enjoyed the top-notch service and amenities at Culver City Mazda! Thanks for taking a moment to share your experience. We hope to see you again!

December 21, 2024

My favorite part of the service is the video of the inspection and things that may need service. More

by JBBYRNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Culver City Mazda responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

December 21, 2024

Excellent service never had a problem always friendly and attentive. Thank you Miguel is always helpful More

by IMELRODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Culver City Mazda responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Miguel. Please let us know if there's anything else we can do for you.

December 21, 2024

Ian was very friendly and quick to respond. Mazda is great for providing a free Lyft ride back home and getting back to the dealership. More

by JKasai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Culver City Mazda responded

Thank you for writing such a fantastic review! We are so happy to hear about your experience with Ian and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

December 21, 2024

Richard was great! He was friendly and kind and communicated what needed to be done. I felt like I was in great hands. More

by essencetait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Culver City Mazda responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

December 20, 2024

Great service and communication. Everything was very efficient and with excellent quality. Thank you, Ian! More

by hindsy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Culver City Mazda responded

Thank you for your kind review! Please let us know if we can assist you with anything else.

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