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Culver City Mazda - Service Center

Culver City, CA

4.8
1,911 Reviews

1,911 Reviews of Culver City Mazda - Service Center

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December 31, 2020

Convenient, timely, awesome communication and flexibility from George Mejia - I know my car is in good hands. After inspection you get sent a video where they go over everything regarding your car. Also they More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Jan 04, 2021 -

Culver City Mazda responded

Hello Andrew, What an awesome review and rating! Thanks so much for taking the time to share your experience with us. We'll be sure to pass along your kind words for George and we look forward to your next visit! The Culver City Mazda Team

December 31, 2020

Great customer service. Did the work quickly and thoroughly. Complementary car wash is always appreciate it. Answered all of my questions about any future repairs that I would need to be aware of. More

by JUNIORELVIRA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jan 04, 2021 -

Culver City Mazda responded

Hello Junior, What a great review! Thank you for your great feedback! We're always happy to help, and we look forward to serving you again in the future! Enjoy your Mazda! The Culver City Mazda Team

December 31, 2020

Excellent service, Steve and Amy always do a great job helping me out and getting my Mazda back on the road! Thanks for all the help. More

by ABISHAY777
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Jan 04, 2021 -

Culver City Mazda responded

Hello, What a great review! We'll be sure to let Amy and Steve know they're doing a great job! We look forward to serving you again! Enjoy your Mazda! The Culver City Mazda Team

December 31, 2020

The staff will always do their best to make sure they are attending to the customers every need and making the process quick and easy. All staff our friendly and treat you as like you are friend and family. More

by AMIELFARNAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, Amy Felix, Steven Ruiz
Jan 04, 2021 -

Culver City Mazda responded

Hello, Thank you for providing us your feedback and five-star rating! We'll be sure to pass along your kind words for our staff and let them know they're doing a great job! We look forward to your next visit. The Culver City Mazda Team

December 31, 2020

Dealership is conveniently located on Sepulveda Boulevard the great service department. Always watches the car after they also give you a courteous service all services done in timely manner with very friend More

by ILDEREMSAIF99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, George Mejia
Jan 04, 2021 -

Culver City Mazda responded

Hello, We appreciate your positive feedback on your service experiences! We wish you a Happy New Year and look forward to working with you again, soon! Enjoy your Mazda! The Culver City Mazda Team

December 30, 2020

Service is always easy and seamless. Manny is a great advisor. I have not had positive experiences at this dealer where I also purchased my vehicle More

by ELLIELAURATROPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 04, 2021 -

Culver City Mazda responded

Hello, We really appreciate the rating and feedback of your visit! We love hearing back from our happy customers, and we'll be sure to let Manny know he's doing an excellent job! We look forward to serving you again! The Culver City Mazda Team

December 29, 2020

Awesome service! I didn’t have to wait long. The car was ready in 1hr. Amy gives really great customer service. Will be back again. More

by YLURDES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jan 04, 2021 -

Culver City Mazda responded

Hello, Thanks for the awesome rating and review! We're glad you enjoyed your service appointment and will be sure to pass along your kind words for Amy! Please visit us again, soon! The Culver City Mazda Team

December 29, 2020

Thank you Culver City Mazda. They make taking in your car for service so easy and stress free. I highly recommend this dealership to anyone wanting to purchase a car. More

by kselcov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 04, 2021 -

Culver City Mazda responded

Hello, Thank you for the great rating and review! We always strive to provide the best possible customer service to all our guests, and we're happy to hear we made the mark! We look forward to your next visit! The Culver City Mazda Team

December 29, 2020

Took almost 4.5 hours to finish car service; I had to wait for almost 30 mins in parking lot after my car was supposedly ready. More

by MUDNAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know his name
Jan 04, 2021 -

Culver City Mazda responded

Hello, We're very sorry to see the low rating and to hear about your negative experience with the long wait during your service appointment. We apologize for the length of time and would like to speak with you directly regarding your experience. Please reach out to us at your earliest convenience. We look forward to speaking with you.

December 29, 2020

I am about to get my 6 or 7 th car from them! Roman and Frank always help make it easy and listen to goal in getting a new lease or sometimes a buy! Service is always a pleasure and they work hard to help More

by KG-CO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Alerta, Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz, Frank Guziak
Jan 04, 2021 -

Culver City Mazda responded

Hello, What a fantastic review! We really appreciate the five-star rating and feedback of your experience! We hope you're enjoying your Mazda, and we look forward to working with you again, soon! The Culver City Mazda Team

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