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Culver City Mazda - Service Center

Culver City, CA

4.8
1,912 Reviews

1,912 Reviews of Culver City Mazda - Service Center

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December 29, 2020

I am about to get my 6 or 7 th car from them! Roman and Frank always help make it easy and listen to goal in getting a new lease or sometimes a buy! Service is always a pleasure and they work hard to help More

by KG-CO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Alerta, Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz, Frank Guziak
Jan 04, 2021 -

Culver City Mazda responded

Hello, What a fantastic review! We really appreciate the five-star rating and feedback of your experience! We hope you're enjoying your Mazda, and we look forward to working with you again, soon! The Culver City Mazda Team

December 27, 2020

Amy is the best! Thank you Mazda and Amy for taking care of my car, especially during these crazy times. She was very helpful and efficient. More

by LAHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jan 04, 2021 -

Culver City Mazda responded

Hello, We appreciate your rating and review! We'll be sure to pass along your kind words for Amy and will be sure to let her know she's doing a great job! We look forward to your next visit! The Culver City Mazda Team

December 25, 2020

It was a very efficient service appointment. I was not kept waiting before they took the car. I was told - and shown a video- about a couple of filters that should be replaced and was quickly done. More

by Jill S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 04, 2021 -

Culver City Mazda responded

Hello Jill, Thanks for the five-star rating and review! We're very glad you enjoyed your service appointment and we look forward to your next visit! The Culver City Mazda Team

December 22, 2020

Amy was great in assisting me with my Mazda’s service yesterday. She was very helpful and courteous when I had questions. I’m glad I came when I did because I realized I needed an oil change and I also h More

by YEIMI_LARISSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Dec 22, 2020 -

Culver City Mazda responded

Hello, We really appreciate the kind words for Amy and the excellent rating and review of your experience! We're always more than happy to help! We look forward to working with you again. The Culver City Mazda Team

December 21, 2020

My appointment for schedule maintenance was very impersonal. It was simply, "vehicle in - vehicle out." It couldn't have been a more detached experience on that day. More

by ejameshiguchi
Recommend Dealer
No
Employees Worked With
Manuel Salinas
Dec 21, 2020 -

Culver City Mazda responded

Hello, We're sorry to see the low rating and to hear you didn't feel your appointment hit the mark on the level of customer service we strive to provide everyone. We would love the chance to speak with you directly regarding your experience. Please reach out to us at your earliest convenience. The Culver City Mazda Team

December 21, 2020

Thank you Culver City Mazda. Excellent service, and so helpful and considerate! Especially during these times, they took extra care and gave me a loaner vehicle for the day. More

by FIONA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz
Dec 21, 2020 -

Culver City Mazda responded

Hello Fiona, Thank you for your kind review and feedback! We're always happy to offer speedy service and extra care throughout your appointment. We look forward to working with you again! The Culver City Mazda Team

December 18, 2020

Very considerate, accommodating and fair. Definitely get my car serviced there with confidence but hope that the same treatment continues. That’s all I have to say More

by KNEWMAN350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso
Dec 21, 2020 -

Culver City Mazda responded

Hello, Thank you for your wonderful rating and review! We always love hearing back from our happy customers! We look forward to serving you again in the future! We hope you're enjoying your Mazda! The Culver City Mazda Team

December 18, 2020

This was my second experience with CC Mazda and again it was exceptional. George helped me and kept me well informed about my vehicle's progress and the service technicians were extremely thorough and compe More

by stacer2019
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Dec 21, 2020 -

Culver City Mazda responded

Hello, What a great rating and review! We're so glad you enjoyed working with us, and we'll be sure to pass along your kind words for George! We look forward to assisting you again! The Culver City Mazda Team

December 18, 2020

George at Culver City Mazda was SO quick and helpful with my car. He was so friendly and professional. I would definitely go to him again and recommend him to my friends. More

by SUMMERBROCK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Dec 21, 2020 -

Culver City Mazda responded

Hello Summer, Thank you for your review and kind words for George! We're so glad your experience at our location went so well and that you were able to enjoy great customer service! We look forward to your next visit! The Culver City Mazda Team

December 17, 2020

From start to finish Amy was professional, kind, and took the time to assess what was needed to be done to my Mazda. Definitely will come back! More

by DECASTRO.NICO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Dec 18, 2020 -

Culver City Mazda responded

Hello, Thank you for the great review! We appreciate your kind words for Amy! We look forward to serving you again in the future! Please let us know if there's anything more we can do for you. The Culver City Mazda Team

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