1,913 Reviews of Culver City Mazda - Service Center
Polite, efficient, complete My first visit. Everything was handled quickly and I picked up my car the next day. It's great you provided a car service to take me home. My first visit. Everything was handled quickly and I picked up my car the next day. It's great you provided a car service to take me home. More
Very professional and prompt they great you as you pull up and are very attentive to your concerns. will offer a ride home and pick you up for return. they great you as you pull up and are very attentive to your concerns. will offer a ride home and pick you up for return. More
Amy Felix Amy is very professional, respectful and courteous. Amy always does a superb job in communicating to me all the important details I need to know to m Amy is very professional, respectful and courteous. Amy always does a superb job in communicating to me all the important details I need to know to make the process of coming to dealership as stress free as possible. More
Great service, great people! Thank you, Mazda team, and Amy in particular for exceeding my expectations in every way! From sharing the video of the car inspection so I could see f Thank you, Mazda team, and Amy in particular for exceeding my expectations in every way! From sharing the video of the car inspection so I could see for myself why certain parts needed to be replaced, to giving me timely updates and for being so courteous every step of the way. I was so pleasantly surprised! This was a 10-star service! More
Excellent service Amy was very professional and shared the details about the car in detail and shared videos of the car when it was in garage. Applied a coupon for some Amy was very professional and shared the details about the car in detail and shared videos of the car when it was in garage. Applied a coupon for some part replacement. More
I went to get a new key fob replacement. Amy was the person who helped me. Amy was really communicative, helpful, and kept me updated! Had a great experience! person who helped me. Amy was really communicative, helpful, and kept me updated! Had a great experience! More
Amy was great and very helpful! She answered all my questions and was very knowleadgeable. I really appreciate her kindness and I hope she helps me in the future. questions and was very knowleadgeable. I really appreciate her kindness and I hope she helps me in the future. More
Unresponsive, closed on Saturdays. An associate texted me on a Friday to let me know my car was ready, and said "feel free to text me if you have questions." I texted back, asking if I An associate texted me on a Friday to let me know my car was ready, and said "feel free to text me if you have questions." I texted back, asking if I could pick the car up on Saturday. They didn't respond. The website said "now open on Saturdays" so I assumed I could come get my car. When I called Saturday morning, since I never got a response, I learned that they were closed. So I had to go the weekend without my car. Had they responded to my text on Friday, all of this could've been avoided. More
Great! Steve was super helpful with checking me in for the service. He texted with updates and the ETA of when my car would be done. Great service! Steve was super helpful with checking me in for the service. He texted with updates and the ETA of when my car would be done. Great service! More
Friendly It was my first time visiting Culver City Mazda and I must say I was very happy with their customer service skills. Super friendly and attentive. I'll It was my first time visiting Culver City Mazda and I must say I was very happy with their customer service skills. Super friendly and attentive. I'll be going back. More