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Culver City Mazda - Service Center

Culver City, CA

4.8
1,913 Reviews

1,913 Reviews of Culver City Mazda - Service Center

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August 13, 2020

Polite, efficient, complete My first visit. Everything was handled quickly and I picked up my car the next day. It's great you provided a car service to take me home. More

by EVAN.FONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Aug 13, 2020 -

Culver City Mazda responded

Hello Evan, Thank you so much for your awesome review and rating! We're so glad to hear your first visit with us went so smoothly and that our team was helpful in making it an efficient experience! We look forward to working with you again, soon! Best, The Culver City Mazda Team

August 13, 2020

Very professional and prompt they great you as you pull up and are very attentive to your concerns. will offer a ride home and pick you up for return. More

by CYNTHIAJONESHARRIS52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 14, 2020 -

Culver City Mazda responded

Hello Cynthia, We're so glad you had a great service experience with us! Thank you for taking the time to leave us a great review! We hope you'll visit us again, soon! Best, The Culver City Mazda Team

August 12, 2020

Amy Felix Amy is very professional, respectful and courteous. Amy always does a superb job in communicating to me all the important details I need to know to m More

by AMIELFARNAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Khashayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Tehrani, Gladis Belloso, George Mejia
Aug 12, 2020 -

Culver City Mazda responded

Hello, Thank you so much for the awesome rating and review! We always appreciate any feedback our customers have for us, and we're so glad to hear your visit with us went smoothly and was as stress-free as possible. We hope you'll visit again, soon! All the Best, The Culver City Mazda Team

August 12, 2020

Great service, great people! Thank you, Mazda team, and Amy in particular for exceeding my expectations in every way! From sharing the video of the car inspection so I could see f More

by MARIAG.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 12, 2020 -

Culver City Mazda responded

Hello Maria, Thank you so much for taking the time to leave us your feedback! We love to see a great review! Here at Culver City Mazda, we always strive to provide the best possible service. We look forward to serving you again! All the Best, The Culver City Mazda Team

August 12, 2020

Excellent service Amy was very professional and shared the details about the car in detail and shared videos of the car when it was in garage. Applied a coupon for some More

by Kamalesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Siya Bourat
Aug 12, 2020 -

Culver City Mazda responded

Hello Kamalesh, Thank you for your review! We're thrilled to hear about your positive experience during your visit, and we look forward to working with you again! Best, The Culver City Mazda Team

August 11, 2020

I went to get a new key fob replacement. Amy was the person who helped me. Amy was really communicative, helpful, and kept me updated! Had a great experience! More

by JOSE_A
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 11, 2020 -

Culver City Mazda responded

Hello Jose, We're so glad Amy was able to help you during your visit! We're always more than happy to make your visit a pleasant and efficient experience! We look forward to serving you again! All the Best, The Culver City Mazda Team

August 11, 2020

Amy was great and very helpful! She answered all my questions and was very knowleadgeable. I really appreciate her kindness and I hope she helps me in the future. More

by SHAWNA78
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Aug 12, 2020 -

Culver City Mazda responded

Hello Shawna, What a great review! We're so happy to hear Amy was able to provide such excellent customer service during your visit! We'll be sure to pass along your kind words. We look forward to working with you again! Best, The Culver City Mazda Team

August 10, 2020

Unresponsive, closed on Saturdays. An associate texted me on a Friday to let me know my car was ready, and said "feel free to text me if you have questions." I texted back, asking if I More

by helembf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Mejia
Sep 28, 2020 -

Culver City Mazda responded

Hello, We're very sorry to hear your experience wasn't up to the standard. We always strive to provide excellent customer service, and we're sorry we didn't make the mark. Please reach out to us at your earliest convenience so that we may understand how to do better next time. We look forward to hearing from you.

August 10, 2020

Great! Steve was super helpful with checking me in for the service. He texted with updates and the ETA of when my car would be done. Great service! More

by Jessica S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Aug 11, 2020 -

Culver City Mazda responded

Hello Jessica, We're so glad you enjoyed your service experience with us! Thank you so much for your kind words for Steve! We'll be sure to let him know he's doing a great job! Best, The Culver City Mazda Team

August 07, 2020

Friendly It was my first time visiting Culver City Mazda and I must say I was very happy with their customer service skills. Super friendly and attentive. I'll More

by Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Aug 10, 2020 -

Culver City Mazda responded

Hello Patty, We're so grateful you took the time to leave us your wonderful feedback! We always strive to provide our customers with the best possible customer service, and we very much look forward to working with you again in the future! Best, The Culver City Mazda Team

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