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Culver City Mazda - Service Center

Culver City, CA

4.8
1,686 Reviews
Call Service Center (310) 391-0445

1,686 Reviews of Culver City Mazda - Service Center

Sort by
April 30, 2024

The service has always been excellent. Richard Tran knew my name when I arrived and greeted me. He followed up with texts about the service required and when the car would be ready. More

by DENNISJ527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
Report | Print
Apr 30, 2024 -

Culver City Mazda responded

We appreciate you taking the time to submit a review of your service experience with Richard at Culver City Mazda. On behalf of our team, we value you as a customer and look forward to serving you in the future.

Helpful
April 30, 2024

Rich Tran was great at service department. They all provide prompt service at this location. Thanks More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Culver City Mazda responded

Thank you so much for sharing your experience at Culver City Mazda. We are so pleased to hear that Rich and the team were able to give you the service you deserve. Please don't hesitate to call if you have any questions.

Helpful
April 30, 2024

It's always a pleasure knowing that you're in good hands with your Representative Miguel. He's very professional in explaining what services you're receiving within your car. I felted I was in good hands More

by MODISETTEGURL1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Culver City Mazda responded

We appreciate you taking the time to submit a review of your service experience with Miguel at Culver City Mazda. On behalf of our team, we value you as a customer and look forward to serving you in the future.

Helpful
April 30, 2024

An impressively total care care at your service department. My 2003 Mazda MPV drives remarkably more smoothly. Your complimentary Lyft rides are truly appreciated. Thanks a lot!! Already schedul More

by hbiria22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not related to...
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May 06, 2024 -

Culver City Mazda responded

We love to read reviews like this one! Thank you so much for sharing your experience at Culver City Mazda. We are so pleased to hear that Rich was able to give you the service you deserve. Please don't hesitate to call if you have any questions.

Helpful
April 30, 2024

5 hrs for an oil change is ridiculous. I got there at 11:30, and my car was done at 4:30. More

by RYANMUELLER333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know their names
Report | Print
May 06, 2024 -

Culver City Mazda responded

We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please know that, although we get busy at times, we always strive to do the best work we can as quickly as possible. We understand your frustration.

Helpful
April 29, 2024

Rich Tran was fantastic to deal with. Thank you for making it a positive experience! More

by phil79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
Report | Print
Apr 29, 2024 -

Culver City Mazda responded

We love to read that you were happy with your customer service experience and that Rich was able to give you a fantastic experience! Thank you!

Helpful
April 29, 2024

Richard is awesome and goes above beyond for his customers. He’s very patient and understanding. More

by GUSTAVOGTARANGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Apr 30, 2024 -

Culver City Mazda responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 28, 2024

They take great care of the cars and customers alike. I would recommend to anyone who has a Mazda! More

by dawnjimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
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Apr 29, 2024 -

Culver City Mazda responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Helpful
April 28, 2024

Great quality work. Thanks. The would recommend the service personnel at Mazda to friends and family. More

by MARRACCINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
Report | Print
Apr 29, 2024 -

Culver City Mazda responded

It's wonderful to know that our team at Culver City Mazda was able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation!

Helpful
April 27, 2024

It was fantastic service and excellent job. Specifically explained with the video was very good. More

by NEOCLASSIC69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Hegge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Culver City Mazda responded

Thank you so much for your excellent review and rating of our Service Department and team members. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

Helpful
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