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Culver City Mazda - Service Center

Culver City, CA

4.8
1,931 Reviews
Call Service Center (310) 391-0445

1,931 Reviews of Culver City Mazda - Service Center

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February 19, 2025

It was a hectic day for the service department but Richard was courteous and helpful. More

by T808Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Culver City Mazda responded

Thank you for your patience and kind words! We're glad to hear that Richard provided courteous and helpful service despite the busy day. We appreciate your support and look forward to assisting you again in the future!

February 19, 2025

It was a hectic day for the service department but Richard was courteous and helpful. More

by T808Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Culver City Mazda responded

Thank you for your patience and kind words! We're glad to hear that Richard provided courteous and helpful service despite the busy day. We appreciate your support and look forward to assisting you again in the future!

February 13, 2025

I worked with Tre Gonzales and he was great, very knowledgeable, friendly and provided timely communication - I was extremely satisfied with my experience. More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tre Gonzales
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Feb 14, 2025 -

Culver City Mazda responded

Thank you for your wonderful review! We're delighted to hear that Tre provided you with knowledgeable, friendly, and timely service. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future!

February 12, 2025

Quick and friendly service. Understand mechanical car function. Explained all options and checked available solutions. More

by LEMBRIKOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Culver City Mazda responded

Thank you for your great review! We're glad to hear you had a quick and friendly service experience. Providing clear explanations and exploring all available solutions is what we strive for. We appreciate your feedback and look forward to assisting you again in the future!

February 10, 2025

thank you for the free Lyft ride after I dropped off my car. total experience was excellent! fast transaction and efficient staff from drop off to booking of lyft ride back and forth from my home. More

by johanneapatan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Culver City Mazda responded

You're very welcome! We're glad to hear that your experience was smooth and efficient from start to finish. We appreciate your kind words and look forward to serving you again in the future! 🚗😊

February 03, 2025

Rich was a lifesaver! He really helped me out and made sure everything was taken care of. More

by j. liscano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Culver City Mazda responded

Thank you for your great review! We're so happy to hear that Rich was able to help you out and take care of everything. We truly appreciate your feedback and are glad we could make the process easier for you. If you need anything else, don’t hesitate to reach out! 😊

January 31, 2025

I have been taking my Mazda Cx-5 to the Culver City dealership for 8 years. Miguel Champagne has been my service advisor in the last few years. He has excellent customer service skills, very pleasant a More

by RTINASM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Culver City Mazda responded

Thank you for your loyalty over the past eight years! We're thrilled to hear that Miguel has provided you with excellent service and a great experience. His knowledge and dedication truly make a difference, and we’ll be sure to share your kind words with him. We appreciate your continued trust in us and look forward to serving you for many more years!

January 29, 2025

Professional efficient and happy that they had Uber service to take me home and bring me back More

by adrian.moujan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Culver City Mazda responded

Thank you for your positive feedback! We're so glad to hear that you had a professional and efficient experience with us, and that our Uber service made your visit more convenient. We appreciate your kind words and are here if you need anything else!

January 29, 2025

Jonathan and the team are amazing - he is friendly, professional, patient, and explains everything in detail in a way I can easily understand. Love the video walk through of the car and the Lyft servic More

by sdkjhksJDHFLisuo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Culver City Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that Jonathan and the team continue to provide you with excellent service and that you appreciated the video walk-through and Lyft service. Your continued trust in us over the years means the world, and we’re grateful for your recommendation. If you ever need anything, we’re always here to help. Thanks again for being such a valued customer!

January 29, 2025

I am very pleased with the dealership from a performance standpoint and personnel. I like the video breakdown. I am impressed with Miguel in many ways. He is straightforward and knowledgeable. He communicat More

by M.ABRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Culver City Mazda responded

Thank you for your wonderful review! We're so glad to hear that you're pleased with both the performance and personnel at our dealership. Miguel will be thrilled to know you appreciate his straightforwardness, knowledge, and excellent communication. We’re lucky to have him on the team! Your trust means a lot to us, and we look forward to serving you again in the future.

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