
Cumberland Kia
Cookeville, TN
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1,319 Reviews of Cumberland Kia
I cannot say enough about the gentleman that tinted my windows. He was extremely knowledgeable and explained everything and was also very quick at doing the work which was excellent quality. windows. He was extremely knowledgeable and explained everything and was also very quick at doing the work which was excellent quality. More
Lucas was outstanding, super knowledgeable ! Excellent experience! Not happy with Kia, my shortage is 20,000 miles under warranty, time was expired. For the intake manifold to go out is one of t Excellent experience! Not happy with Kia, my shortage is 20,000 miles under warranty, time was expired. For the intake manifold to go out is one of the top 5 issues. I should have been re-call. More
Service is excellent & timely. The service personnel are friendly and helpful. The only bad thing is it takes a few days to get in for service because they have a tough time keepin The service personnel are friendly and helpful. The only bad thing is it takes a few days to get in for service because they have a tough time keeping techs More
Knowledgeable friendly staff. The service department is always clean. Everyone always helpful. Everyone there is almost like family. I wouldn't take my 2915 Sorenta anywhere else The service department is always clean. Everyone always helpful. Everyone there is almost like family. I wouldn't take my 2915 Sorenta anywhere else. More
Clean waiting room. Very professional employees that complete jobs in a timely manner. Was please with my visit to this dealership. Very professional employees that complete jobs in a timely manner. Was please with my visit to this dealership. More
Excellent customer service! When my car was broken, I had it towed to the service center at Cumberland Kia. They got me a rental car to drive while my car was being repaired. Th When my car was broken, I had it towed to the service center at Cumberland Kia. They got me a rental car to drive while my car was being repaired. They kept me updated on everything and were very transparent about what was needed. I will definitely go back, should the need arise! More