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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews
Call Dealership (931) 545-4347
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1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

October 26, 2022

Very happy with the service and how pleasant everyone is they care about you and your vehicle More

by BINGOBABE44
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Franklin Higgenbotham
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you so much for the feedback

October 26, 2022

People always helpful and friendly. Truck was serviced in time I was told it would be finished More

by pilethornton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Venessa Neal, Franklin Higgenbotham
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you for your kind words, Cumberland Toyota. We're happy to hear that our people are always helpful and friendly and that your truck was serviced in the time frame we quoted you. Thank you for choosing us as your go-to Toyota dealership!

October 25, 2022

Great Service. Great Price . Job complete quick Technicians and Service writers friendly and knowledgeable. Excellent experience overall! More

by THOMAS.HATFIELD74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Travis Fitzpatrick, Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree, Joby Allen
Report | Print
Oct 25, 2022 -

Cumberland Toyota responded

We appreciate you taking the time to share

October 25, 2022

Taken care of like a valued customer. Need less floor space and more accommodations for the waiting area. More

by DFRAZIER10
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Oct 25, 2022 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us and this audience

October 25, 2022

Always excellent service from Fred Riddle. .really caring and patient. Also service dept very competent More

by PATBEN196785
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Report | Print
Oct 25, 2022 -

Cumberland Toyota responded

Thank you so much for the feedback

October 25, 2022

Very friendly and fast service. I received an unexpected discount as well. 100% would recommend More

by crg6316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham
Report | Print
Oct 25, 2022 -

Cumberland Toyota responded

We appreciate the feedback

October 25, 2022

Service was on time and didn’t take very long. Waiting area was very comfortable. More

by Moorers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Oct 25, 2022 -

Cumberland Toyota responded

Thank you for taking the time to review our dealership

October 25, 2022

Always prompt and courteous. I’m out and on my way in under 45 minutes More

by JENLORANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Furton
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we appreciate your business.

October 25, 2022

Cumberland Toyota has always done me right. Recommend them to anyone. Thanks Toyota. 5 star More

by VIRGINATAYLOR383
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franklin Higgenbotham, Hollie Crabtree
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you so much for your glowing review of our dealership

October 25, 2022

Very prompt service and helpful information. Your employees are very helpful and kind. Service was great. More

by Drjackrhody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Report | Print
Nov 01, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota and for your kind words. We're happy to hear that you had a positive experience with our service department and that our employees were helpful and kind. We hope you'll come back to see us again in the future.

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