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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

September 09, 2022

Love this dealerships we work with Roberta she is great. Everyone is so nice . Our whole family drives a Toyota that came from Cumberland Toyota . I have relative that come from Nashville to by at Cumberla More

by MIKE_GAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Ryan Corner, Travis Fitzpatrick, Jenny Furton, Erica Melton, Franklin Higgenbotham, Hollie Crabtree, Joby Allen
Sep 10, 2022 -

Cumberland Toyota responded

Thank you for your kind words and choosing Cumberland Toyota, we're happy to have you as part of the family.

September 09, 2022

Very good experience. Very helpful and knowledgeable. Only problem need more stock to choose from. Thanks More

by CHRISV0032
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Cody Thomas
Sep 10, 2022 -

Cumberland Toyota responded

We would like to sincerely thank you for taking your time to give us a review

September 09, 2022

Great service as usual. Friendly, knowlegeable.. Appreciated the periodically updates while waiting. Could use more magazines in waiting area. More

by DANP38548
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
Sep 10, 2022 -

Cumberland Toyota responded

Thank you so much for the feedback

September 09, 2022

After neighbor got car started with charger I called and was squeezed in with no appointment. Was told battery was fine. Later Shadden in Crossville found dead cell. Otherwise I have always been pleased More

by ABURKHALTER0
Recommend Dealer
Yes
Employees Worked With
Erica Melton
Sep 10, 2022 -

Cumberland Toyota responded

We would like to apologize for your recent visit to our dealership. Our goal is to provide an exceptional experience for each of our guests and clearly, we let you down. It's our hope that you will allow us the opportunity to make it up to you on a future visit.

September 09, 2022

Nice service personnel, clean and professional. Vehicle was done when promised. And that's all. More

by JHAVENS1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Sep 10, 2022 -

Cumberland Toyota responded

We can’t thank you enough for sharing

September 09, 2022

Service department is great. Always very helpful and receptive to your issues. Never had any doubts about the service they performed. Only place I will have my Highlander service More

by JWAKEFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Jenny Furton, Erica Melton
Sep 10, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, and for your kind words. We're happy to have you as part of our family, and we'll always do our best to be accommodating and helpful. We hope you'll continue to choose us for all your automotive needs in the future.

September 09, 2022

The service that was provided by the service staff was outstanding. I'll definitely keep using this dealership. More

by dpyice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jenny Furton
Sep 09, 2022 -

dpyice responded

Great service and staff

September 09, 2022

The salesman was very good at his job. He set up the car and explained everything about the car. I love my new car. More

by guffey1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 10, 2022 -

Cumberland Toyota responded

Thank you so much for sharing your experience with us

September 09, 2022

Quick and courteous service dept…serv people explained what all was done to vehicle when the service was completed. More

by Doug Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lexi Buckler
Sep 10, 2022 -

Cumberland Toyota responded

It’s great to know that you had such a wonderful experience when visiting our dealership

September 09, 2022

Service has always been a good experience! Love the new outdoor patio section, especially in beautiful weather! Thanks! 😊 More

by Harleywoman08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Melton
Sep 10, 2022 -

Cumberland Toyota responded

We appreciate you taking the time to share

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