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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

August 27, 2018

I appreciate John Fielden assistance! Thank you John Fielden for all your help! I needed a new car after my car mechanic said that my used car was not safe nor reliable to drive anymore. More

by dianne2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
August 08, 2018

Car shopping John was great! He took time to sit down with us and talk to us about what we needed in a car and was able to help us get into a vehicle to suit our n More

by Hdgeesling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
July 31, 2018

Easiest experience buying a car ever! John Fielding is my salesman at Toyota I tell him what I want in a car and he always beats my expectations. The fact that I'm filling out the survey More

by Shield Pest Control
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
July 31, 2018

Great experience John fielden did a great job selling me my new Toyota Tacoma. He had to work hard to get the sale because I wanted a good deal and he was still nice More

by Tacoma Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
July 20, 2018

2013 toyota Be careful when you trade a car in. I was told i was getting 1000 in trade for my old car but later noticed on the paperwork I was credited one dolla More

by Spring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr booher the salesman, Wayne Chaffin
Aug 13, 2018 -

Cumberland Toyota responded

Sorry for the misunderstanding. It sounds like we over allowed for you trade in by discounting the price of the vehicle you had purchased. At the end of the day we still allowed you $1000 for your trade, it just came off of the sale price of your purchase. Please feel free to give us a call at 931-520-4128 should you care to talk a little more in detail.

Aug 13, 2018 -

Spring responded

I paid sticker price for new car

July 19, 2018

burnt orange tocoma Toyota of Cookeville Tn. very nice sales person Phillip Re informed us about what we needed to know .the Toyota Tocoma with the long bed met our need More

by hillie rider 321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Re
July 10, 2018

Awesome service Nice people that are trying to help you out! They gave me a fair trade in so I was willing to make the deal! Will be back! More

by Jwbennett14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
July 06, 2018

Great experience My husband and I went to Cumberland Toyota just to look around and left with a car. I needed one for my work and the the salesman Fred Riddle was help More

by J&c mitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge in financial services , Fred Riddle
July 03, 2018

Great service! Had the best dealership experience at Cumberland Toyota! Friendly salesmen and fast service! Cody Thomas and josh Lawson were knowledgeable and made More

by JennyElaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin, Cody Thomas
June 26, 2018

Great service I went in to purchase a specific vehicle and left very happy. Everyone was friendly and Ronnie B was incredibly helpful from the very first phone cal More

by Onetimereview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Ronnie Bean
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