
Cumberland Toyota
Cookeville, TN
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2,995 Reviews of Cumberland Toyota
Very pleasant. Worked great with us. Worked fast with us in our time frame. Didn't feel pressured during the process. Printed out the numbers and explained them well. John was very helpfu Worked fast with us in our time frame. Didn't feel pressured during the process. Printed out the numbers and explained them well. John was very helpful with getting us to the payment we wanted. More
Great service I had a very good experience buying here and my sales person Christy was very easy to make my deal with . She was very knowledgeable and helpful. I had a very good experience buying here and my sales person Christy was very easy to make my deal with . She was very knowledgeable and helpful. More
Short & sweet Really happy w the truck I bought, it's been a month or two and still pleased with my purchase. John was great! Very helpful,and stuck w us till we we Really happy w the truck I bought, it's been a month or two and still pleased with my purchase. John was great! Very helpful,and stuck w us till we were happy w the deal. More
USED CAR BUYERS BEWARE Salesman was reasonably nice, albeit uninformed. That's why he rated fair. Used 2010 300 Touring/Signature (Cool vanilla) had issues that either not Salesman was reasonably nice, albeit uninformed. That's why he rated fair. Used 2010 300 Touring/Signature (Cool vanilla) had issues that either not known, or not acknowledged. Found potential transmission issue, 4 rusted rotors (even though SUPERVISOR said they changed the front roots completely, alignment problems, rough idle (event thought they claimed to just perform tune-up), parking light out, etc. Even the detail job was lackluster....Most things could have been remedied by dealer, but they refused. Would not reduce price to adjust for private repair, or accept offer to fix themselves. I did my diligence on the car, they did not. They claimed their service department performed services that they clearly did NOT. Had pre-purchase from another auto shop, and they suggested to find another vehicle. This dealer dropped 1500 dollars even before the report, which makes one suspicious. I offered an option for purchasing even given the RED FLAGS, and they were not willing to agree any further. They will be content to find another "buyer"/"not informed" to pass this off. Stereotypical used car sales crap you even read about. Steer clear folks. New car sales are likely different...I would think. More
An amazing experience! I have never looked forward to the "car buying experience" but after visiting Josh Lawson at Cumberland Toyota my opinion has changed! I was so impre I have never looked forward to the "car buying experience" but after visiting Josh Lawson at Cumberland Toyota my opinion has changed! I was so impressed with the customer service and knowledge of the salesman. I am truly thankful for the quick and easy assistance in helping me find the perfect car for my family. More
New 4runner Josh Lawson & Kirby Beverly were very helpful with my selection of my new 4runner. They went above & beyond to help me & even stayed late to make sure Josh Lawson & Kirby Beverly were very helpful with my selection of my new 4runner. They went above & beyond to help me & even stayed late to make sure I was taken care of properly. More
Good, prompt, friendly and helpful Everyone at Cumberland Toyota was very friendly and went out of their way to help you. The salesman John Fielden was exceptionally nice and willing to Everyone at Cumberland Toyota was very friendly and went out of their way to help you. The salesman John Fielden was exceptionally nice and willing to do whatever he could to acomodate us. When we completed the deal they had the truck ready to go in a short period of time. We would recommend the dealership to anyone. More
The Best! I went with my mother to purchase a new vehicle for her. Josh Lawson went above and beyond to accommodate my mom. He let her test drive the cars she I went with my mother to purchase a new vehicle for her. Josh Lawson went above and beyond to accommodate my mom. He let her test drive the cars she wanted and answered all her questions. He was professional and friendly. And rest assured, when I refer anyone to Cumberland again it will be to see Josh. He's so helpful to his customers and quite frankly, I can't say enough about him. A definite asset to that dealership!! More
First car~ I had a great time. So exciting. Paul Dean helped me out. I spent about 4 hours here which was the only downfall because my boyfriend had to leave ear I had a great time. So exciting. Paul Dean helped me out. I spent about 4 hours here which was the only downfall because my boyfriend had to leave early for work. But other than that, everyone was friendly and very helpful. More
Great buying experience! I had a great buying experience. Friendly staff this is my fourth car I have bought from Cumberland Auto. I wouldn't go anywhere else. I always use Jo I had a great buying experience. Friendly staff this is my fourth car I have bought from Cumberland Auto. I wouldn't go anywhere else. I always use Josh Lawson he is the greatest salesman you could ask for very informative on all the questions I had. So if your looking to buy a car highly recommend Josh! More