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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

March 16, 2017

Toyota service Just wanted to let people know how helpful the salesmen are at Cumberland Toyota. Thanks to Odell Braswell, who I have dealt with for over 33 years, More

by dyerm
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odell Braswell, John Fielden
Apr 24, 2017 -

Cumberland Toyota responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! It’s quite an accomplishment to hear that John and Odell provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Thank you, E Commerce Director Ryan Corner

March 15, 2017

It was very friendly and Josh was very helpful I gave this place a five star because everyone there is friendly and helpful. Josh Lawson was a big help! He helped me get the car I will be driving f More

by Thomas50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Apr 24, 2017 -

Cumberland Toyota responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Josh, Wayne and the rest of the team were able to meet your needs. At the dealership, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Welcome to the Cumberland family.

March 13, 2017

Helpful! Everyone was very helpful, nice and personable! This was my first car buying experience and I couldn't be more pleased with everyone including Josh La More

by rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody, Josh Lawson
Apr 24, 2017 -

Cumberland Toyota responded

We appreciate your review of our dealership and are happy that you received the quality customer service you were looking for. Thank you for your business and we look forward to a long lasting relationship with you and your car in the future. Thank you, E Commerce Director Ryan Corner

March 10, 2017

Very positive experience! John Fielden has provided valuable assistance in purchasing two cars from Cumberland Toyota! He demonstrated caring for us as clients; kept in touch w More

by darupert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Looper, John Fielden, Wayne Chaffin
Apr 24, 2017 -

Cumberland Toyota responded

We are glad to hear that our team made your first car purchase easy and hassle-free! We appreciate your kind words and business. We hope to see you again in the future. Enjoy your new car! Thank you, E Commerce Director Ryan Corner

March 10, 2017

Perfect John was so helpful in helping find a car I would love as well as helping me get a payment I could afford. I would definitely come back when I'm looki More

by Tiffanyduty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Apr 24, 2017 -

Cumberland Toyota responded

We are glad to hear that John was a help in deciding which vehicle is right for you! It makes us proud to hear that you found the perfect car at our dealership for the right price. We appreciate your kind review and business and we look forward to your next visit. Enjoy your new car! Thank you, E Commerce Director Ryan Corner

March 08, 2017

New car purchase After a rocky start and misunderstanding with one of the salesman, he had integrity enough o to talk to his sales manager who contacted me to apologiz More

by Bernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Apr 24, 2017 -

Cumberland Toyota responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Cumberland Toyota. Thanks for the recommendation. Please feel free to contact us if you have any questions. Take care! Thank you, E Commerce Director Ryan Corner

March 07, 2017

New car Josh Lawson was great to work with. He makes the car buying experience enjoyable. He took the time to work with us and made us feel welcome. He was al More

by rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Apr 24, 2017 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

March 06, 2017

Great staff!! This was our second new car from this dealership. Kirby Beverly kept in touch with us after buying our first car 2015 and was a great help all this pe More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Wayne Chaffin, Kirby Beverly , Ronnie Bean
May 06, 2017 -

Cumberland Toyota responded

We really appreciate your kind words regarding our Sales department as we strive for customer satisfaction, and we also appreciate your loyalty to our dealership over the years. Congratulations on your recent purchase and we look forward to seeing you in the future! Thank you!

March 03, 2017

Totally awesome! Extremely satisfied with overall experience! Ryan Corner was excellent from the first text message until we drove our 2017 Highlander off the lot. Wo More

by Tmayocat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
May 06, 2017 -

Cumberland Toyota responded

We are glad to hear that our team made your first car purchase easy and hassle-free! We appreciate your kind words and business. We hope to see you again in the future. Enjoy your new car!

March 02, 2017

I love my new Truck!! Kirby Beverly and Ronnie Bean did a great job in helping me to purchase my new Toyota Tacoma. I highly recommend them to anyone who is searching for a More

by HTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly , Ronnie Bean
May 06, 2017 -

Cumberland Toyota responded

We are always happy to hear about our customer experiences. Thank you so much for sharing your positive feedback with us. We look forward to serving you again.

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