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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

March 05, 2016

WOW'd All I can say is WOW. We came to the lot to kick a few tires and left in a Caddy!! Tommy recognized or needs and wants and fulfilled them. I did not h More

by shadowhatz
Recommend Dealer
Yes
Employees Worked With
Tommy Booher
Mar 21, 2016 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Tommy is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

March 04, 2016

Used Vehicle Purchase My 18 year old daughter was shopping for her first car for a graduation gift. Mr. Booher assisted her and my wife in looking at vehicles and treated t More

by usafx2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Booher
Mar 21, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

March 04, 2016

Mike Cox did a great job in the purchase process Mike Cox did a great job in getting me a price I could afford. I love my 2014 Camry SE. I would recommend this dealership. More

by Rmee
Recommend Dealer
Yes
Employees Worked With
Mike Cox
Mar 21, 2016 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Mike does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

March 04, 2016

Great customer service Philip Re gave us excellent customer service and made us feel comfortable. Our experience with finance was professional. We look forward to our upcom More

by TommyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Re
Mar 21, 2016 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Phillip does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

March 03, 2016

I found my dream car!! The selection of vehicles was expansive and the service was awesome. Mr. Booher suggested different vehicles that I looked at, test drove, and ultimat More

by cait1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Booher
Mar 21, 2016 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Tommy is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

March 03, 2016

Great lease on a great car Paul Dean worked with us as we started with used cars, looked at buying a new car, and finally at leasing a new Prius. Needless to say we went away q More

by Norm75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Brandon Davidson, Paul Dean
Mar 21, 2016 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with our team. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

March 02, 2016

Very Professional Josh Hawkins did an excellent job. Cannot say enough This dealarship is top notch. I will definetly return for service and new aoto considerations d More

by dfc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Josh Lawson
Mar 03, 2016 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

March 02, 2016

Overall good experience Good experience. Employees very kind and easy to work with. Josh made the experience go as smoothly as possible and not pushy. I liked that and love o More

by Highlander owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Looper, Josh Lawson
Mar 21, 2016 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

March 01, 2016

Great customer service!! My experience with Cumberland Auto was fantastic. I have not dealt with any auto sales consultant better than Josh Lawson. He was always available to More

by Smith, Jim
Customer Service
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Mar 21, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

February 29, 2016

Very Happy Everytime! This is the second car that I have bought from Toyota, using Matt Thomsen as my sales person. They always go above with phenominal customer service. I More

by MMorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Mar 21, 2016 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

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