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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

February 01, 2016

Great Experience This was my second time to purchase a car at Cumberland Toyota and Josh Lawson. Josh is a super guy and makes it a good experience to purchase a car. More

by Ronald D. Gilbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 01, 2016 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Josh. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

January 31, 2016

Great Experience, was a pleasure! Mike was very helpful getting us set up with a vehicle that we were interested in, then followed through with great service completing the deal. Actua More

by Kaufmann, Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Feb 01, 2016 -

Cumberland Toyota responded

Congratulations on your new vehicle! Thank you for your kind review and recommendation! We hope you are enjoying your new car! Sincerely, Ryan Corner E Commerce Director

January 30, 2016

Friendly, ready to help us out. We worked with Tommy, who helped us with the price, was patient with our crazy kids, and made us a good offer on our trade in. The staff was nice (cle More

by Iliketobuyvans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Booher
Feb 01, 2016 -

Cumberland Toyota responded

Congratulations on your new van!! Thank you so much for your kind review, Tommy is a great asset to our team! Enjoy your new car! Sincerely, Ryan Corner E Commerce Director

January 30, 2016

Made it happen without the hassle Unforeseen events occurred that forced me to have to make a purchase. Tommy worked very hard to help me find "The" truck. He was very helpful and pat More

by pumpnstuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Booher
Feb 01, 2016 -

Cumberland Toyota responded

I am very pleased to hear you are happy with your car and with us! Thank you for giving us the opportunity to assist you in the purchase of your new truck. I'm glad Tommy did everything to ensure you understood the process and that your questions were answered. If there is ever anything I can assist you with, please let me know. Thank you, E Commerce Director Ryan Corner

January 29, 2016

2nd purchase! This is our second purchase from Jacob Alley and it was another fantastic experience! He made the process quick and simple. We told him what we were l More

by Lilleague23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Alley
Feb 01, 2016 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

January 29, 2016

Great Experience Josh Lawson did a very good job for us. Josh helped us get rid of our rental car and was very helpfull with getting our new car. More

by pawnee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 01, 2016 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128 or via email at rcorner@cumberland-auto.com Hope you're enjoying your new vehicle. Thanks again for choosing Toyota. Sincerely, Ryan Corner E Commerce Director

January 29, 2016

Great experience will go backK a David gist was so nice and very helpful also has a great personality foe working with people I would recommend him to anyone wanting to buy or trade More

by Margocat2015
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Gist
Feb 01, 2016 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! David is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

January 29, 2016

Fred Riddle is an excellent. Fred Riddle is helpful in getting a deal that the customer and Fred feel good about. He is also very willing to go the extra mile to help in any way More

by kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Feb 01, 2016 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

January 28, 2016

Great Experience! John was extremely helpful & accommodating. We truly felt like he did all he could for us! Very great experience overall. They stayed after hours to g More

by efshepherd21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Jan 28, 2016 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

January 26, 2016

Star wars Probably the most laid back dealership ever. Loved how friendly everyone was and was truly comforting. Paul, matt, and Kirby were awesome, would recom More

by Willths1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen, Paul Dean, Kirby Beverly
Jan 28, 2016 -

Cumberland Toyota responded

Thank you so much for your fabulous review, we really appreciate it! Congratulations on your new purchase, we know you will LOVE it for years to come. Please do not hesitate to call us at 931-520-5600 if you have any questions! Sincerely, Ryan Corner E Commerce Director

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