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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

October 25, 2015

Great people and service! I've bought five vehicles from Cumberland Toyota and they have been so good to me. Josh Lawson would have stood on his head if I had asked. No kidding More

by DonnasRav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Nov 02, 2015 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

October 25, 2015

great experience with a good result Great experience and a good outcome. Very friendly and good knowledge of options and their product. I have done business before but Philip Re did a wo More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Re
Nov 02, 2015 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

October 25, 2015

Purchase of Toyota Avalon car. Fred Riddle is an excellent salesman. He was great to work with for my car purchase and trade-in. His knowledge of the car was very good. More

by Nicecar2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Nov 02, 2015 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! Fred is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

October 23, 2015

PERFECT! there is no better dealership. been trading there for years with Odell. He is top notch!!! Honest! All the Dealership family is great. Wouldn't go any More

by Cathy Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
Nov 02, 2015 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Odell is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

October 21, 2015

great salesman Great people great salesman they don't try to sale you something that you don't want . Would recommend them to anyone so stop and give them a try More

by scooter 2810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Nov 02, 2015 -

Cumberland Toyota responded

Congratulations on your new purchase! Our goal is always to exceed our customer's expectations. I am happy to hear that Matt was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

October 21, 2015

Vehicle purchase through John Fielden at Cumberland Toyota Just purchased my third vehicle from Cumberland Toyota. As in the past this experience was just as great. John Fielden went above and beyond to get me More

by Cmaddux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Nov 02, 2015 -

Cumberland Toyota responded

Congratulations on your new purchase!! Thank you so much for your kind review, John is a great asset to our team! Enjoy your new car! Sincerely, Ryan Corner E Commerce Director

October 21, 2015

Very helpful Kyle and Christina were extremely helpful with my difficult situation Highly recommend them to anyone looking to buy They got me into a good, reliab More

by Ms. R
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Farley, Kyle Potter
Nov 02, 2015 -

Cumberland Toyota responded

Congratulations on your new purchase, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

October 20, 2015

Great service and friendly staff. Sales person knew the car and its features well. Finance went through quickly. Good price and I think it is a good value. Bea More

by msheppard
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Nov 02, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

October 19, 2015

John Fielden/Cumberland Toyota John Fielden helped me find a great car in my price range. He helped me as much as possible, and was very reassuring. love my Toyota Corolla s More

by Emily3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Nov 02, 2015 -

Cumberland Toyota responded

Congratulations on your Corolla! Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with John was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Ryan Corner E Commerce Director

October 18, 2015

Personal service by salesman We leased, then purchased a Toyota Corolla from Josh Lawson in 2009 and remembered that he made it a pleasant experience when we were ready to trade i More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Nov 02, 2015 -

Cumberland Toyota responded

Congratulations on your new Toyota! Our goal is always to exceed our customer's expectations. I am happy to hear that Josh was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

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