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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

August 27, 2014

Great Person! Matt Thomsen Matt Thomsen has always hepled me with my Kia I bought in 2011. He goes above and beyond for his customer,in every way! More than any other sales pers More

by betsy.p.spurlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new Kia!!!! Thank you so much for your kind review, Matt is a great asset to our team! Enjoy your new car! Sincerely, Ryan Corner E Commerce Director

August 27, 2014

Best deal in town Matt Thomsen was so helpful and understanding to the needs of my family and finances. What a great help in finding us the best vehicle. More

by jonnylaw58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new vehicle, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

August 27, 2014

Just what I needed! Thanks MattThomsen Me and my family found our selves in a pinch. We were told of Cumberland Auto through a friend and saw a man named Matt Thomsen. WOW! Is all I can say More

by Sam Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new vehicle. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Auto Center. Sincerely, Ryan Corner E Commerce Director

August 27, 2014

Matt Thomsen was a great salesman. Very professional and always there when u need him. He always help you find the best deal. Will buy from him again. More

by Hotsy969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Sep 03, 2014 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

August 26, 2014

The Best Dealership Experience Ever! We stopped by one evening around 7:00 to look at their selection hoping they were closed and we wouldn't be bothered by a pushy salesman. Much to our More

by holly.harvey.148
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new vehicle, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

August 26, 2014

Hooty Buying my new 2014 Toyota from Houston Cantrell AKA (Hooty) was a great experience. He was a very professional and very knowledgeable about the vehicl More

by Rob8606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Houston is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

August 25, 2014

Got er done This was our fourth vehicle purchase from Cumberland in 8 years (two new and two used). This experience was no different than the previous three. It More

by dp6142
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Aug 25, 2014 -

Cumberland Toyota responded

Thank you so much for sharing your experience with Josh. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Avalon. Josh and the team will be thrilled to hear your feedback! Respectfully, Ryan Corner E Commerce Director

August 25, 2014

Ryan made our experience great! My family came to Cumberland Toyota just to look. We needed another vehicle for my wife to drive to work, but we were not in a hurry to buy. Ryan had More

by keith_young2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Wayne Chaffin
Sep 03, 2014 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

August 25, 2014

Great experience! We had a great experience at Cumberland Toyota. Our salesman was wonderful and did an amazing job helping us find the right car for us! More

by Shaw2166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cox
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new vehicle.We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Auto Center. Sincerely, Ryan Corner E Commerce Director

August 25, 2014

I love what you do for me, Toyota! We came to Cumberland Toyota looking to purchase or lease a new vehicle for the first time. Brandon was extremely friendly, helpful, and patient when More

by nicole.m.brim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Sep 03, 2014 -

Cumberland Toyota responded

Thank you for your review! I am glad that we could help keep your car running smoothly! We look forward to serving you for many years to come. Sincerely, E Commerce Director Ryan Corner

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