Cumberland Toyota

Cumberland Toyota responded

Thank you for your positive review of Cumberland Toyota, we really appreciate it! We strive to provide a hassle-free car shopping experience and it's great to hear that it wasn't just nice but also prompt and honest. It warms our hearts to know that your experience made you want to do business with us. We hope you'll trust us with any future automotive needs. Have a great day!

Cumberland Toyota responded

Thank you for your review! We appreciate our customers and are glad to hear that you enjoy visiting us. It's great to hear that we have some classic Toyota fans amongst us--we can't wait to see them! Our team is highly experienced in servicing vintage Toyota models and we'll make sure they get the best possible treatment here at Cumberland Toyota. We know how important it is for customers to be taken care of quickly and professionally, and we promise that your friends will receive nothing but amazing service when they come by. If there's anything else we can do to make their visit enjoyable, please let us know!

Cumberland Toyota responded

Thank you for taking the time to review Cumberland Toyota! We strive to give our customers the best service possible and are glad that you found it reliable. We appreciate your kind words and are always looking for ways to improve, so if there is anything else we can do for you, please let us know. Thank you again for your valuable feedback!

Cumberland Toyota responded

Thank you so much for taking the time to leave this amazing review of your experience with Cumberland Toyota. We’re proud to provide polite and exceptional service to our customers, and it’s wonderful that this is reflected in your comments. We really appreciate that you have shared the positive experiences you have had here with yourself and other members of your family. We thank you for choosing us over other dealerships, and we look forward to continuing to provide outstanding customer service as you carry on your journey with us.

Cumberland Toyota responded

Thank you for your feedback, and for choosing Cumberland Toyota for the previous excellent service. We apologize that you experienced difficulty in scheduling an appointment this time around. We always strive to provide our customers with timely and helpful phone support, and deeply regret that we've fallen short on this occasion. We appreciate your patience in ultimately having to come to the dealership to get assistance. Kudos to Fred Riddle for helping out - we're glad he was able to resolve your scheduling dilemma quickly and effectively. We'd be happy to make it up to you with a future service appointment - please reach out via email if there's anything we can do! Thank you again for letting us know about your experience.

Cumberland Toyota responded

Thank you so much for your 5-star review of Cumberland Toyota! We are delighted to hear that you had such a great experience here and found our staff knowledgeable and friendly. We have worked hard to create an amazing environment here and it's wonderful to know that it is being appreciated. We are honored by your recommendation, thank you again! Should you ever have any future needs, please don't hesitate to reach out!

Cumberland Toyota responded

We are so pleased to hear that Jenny was able to provide such excellent assistance during your car service experience with us. We take pride in motivating our staff to exceed customer expectations and it's wonderful that you had such a wonderful experience with us here at Cumberland Toyota. We hope the next time you are in need of car service that you come back to see us! Thank you for taking the time to leave such thoughtful feedback!

Cumberland Toyota responded

Thank you so much for taking the time to leave us such a wonderful review. We are overjoyed that you have been using our Service Center for 19 years and even more delighted that you are completely satisfied with Erica's assistance. She is an exceptional part of the Cumberland Toyota team and it makes us immensely proud to know she has added such delight in your vehicle servicing experience. We will certainly pass on your compliments and hope to continue delivering the best service possible. Thank you again for your recommendation!

Cumberland Toyota responded

Thank you for your kind words and loyalty to Cumberland Toyota! We appreciate your continued trust in us, and we feel honored to be trusted with your vehicle for the past two decades. Our staff takes immense pride in being able to provide excellent customer service backed by honest and reliable services at reasonable prices. It is truly gratifying to know that our efforts have left such a positive impression on you. We look forward to continuing our relationship with you well into the future.

Cumberland Toyota responded

We are so pleased to hear that Jenny has provided you with a pleasant, memorable experience, and we thank you for sharing your experience. We pride ourselves on going above and beyond in our customer service and it's wonderful to see that shining through with Jenney taking great care of you. Our team at Cumberland Toyota is proud to have her as part of our family. We look forward to welcoming you back the next time you're in need of service. Thanks again for the kind words!